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Longo Toyota

El Monte, CA

4.8
5,665 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,665 reviews

June 29, 2026

Excellent friendly service! Super helpful and knowledgeable! Saved us so much time and money, when other places were unhelpful! We are very grateful! More

by Yeman721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Longo Toyota responded

Thank you for your wonderful feedback! We're delighted our team provided friendly, knowledgeable service and helped save you both time and money. Your appreciation means so much to us, and we look forward to serving you again! Longo Toyota

June 28, 2026

Large, efficient dealer with everything under one roof. Staff was very curious and handled all of my needs, Thank you. More

by gh1mar25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Longo Toyota responded

Thank you for your kind review! We're delighted to hear you had an efficient and enjoyable experience. We appreciate your recognition of our team's courteous service and look forward to assisting you again. Longo Toyota

June 28, 2026

Isaac is an amazing salesman and made my car buying experience seamless. He was well-informed on the car I wanted, showed me multiple options, was patient, and was fair. I highly recommend Longo and Is More

by caitlinharriford
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Longo Toyota responded

Thank you for your wonderful feedback! We're thrilled Isaac provided knowledgeable, patient, and fair service. Your recommendation means so much to us. We appreciate your trust and wish you well. Longo Toyota

June 27, 2026

Fred Williams made my car buying experience great. Coming into dealerships can be stressful but Fred and Longo have made it stress free. I am very grateful at Fred’s attentiveness and pleasant persona More

by Chad.bright89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Longo Toyota responded

Thank you for taking the time to share your experience. We are delighted to hear that Fred Williams made your car-buying process enjoyable and stress-free. Providing exceptional customer service is our priority, and we're pleased that Fred's attentiveness and professionalism left such a positive impression. Your recommendation to your family and friends is the highest compliment we can receive. We sincerely appreciate your trust in Longo Toyota and look forward to serving you again in the future.

June 27, 2026

Long always provides an excellent experience and does a quality job on my car. My service person, Max, answered all my questions and helped set up a plan for my next few maintenance visits. I won't go anyw More

by alyen88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Longo Toyota responded

Thank you for your kind words! We're thrilled Max provided excellent service and helped plan your maintenance. We appreciate your loyalty! Longo Toyota

June 26, 2026

Had a great experience working with Fred. He was upfront and supportive the entire way, and his no pressure approach was really appreciated. Buying a car still has all this stigma to it and More

by darrenrburris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Longo Toyota responded

We're thrilled to hear that Fred made your car-buying experience such a positive one. His honest, supportive, and no-pressure approach is exactly the experience we strive to provide. We're so glad you found a vehicle you love and felt confident throughout the process. Enjoy your new vehicle - Team Longo Toyota

June 25, 2026

Happy overall great customer service I will always buy at Longo Toyota and I will return for more More

by xdjpale1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Longo Toyota responded

Thank you for visiting Longo Toyota and please enjoy what you drive!

June 24, 2026

People are nice helpful and accommodating process is fast and organize facilities is nice and clean More

by Nildamonteagudo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Longo Toyota responded

Thank you for sharing your experience on DealerRater and call us if you need us @ Longo Toyota

June 24, 2026

Very clear and excellent communication. Great shuttle service. Great waiting areas. No pressure to sell service. More

by David.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Longo Toyota responded

We're humbled to serve you and your auto care needs David. Make it a great day - Team Longo

June 24, 2026

I arrived at Longo Toyota in El Monte at 2:20 PM. For my 2:30 PM appointment My car was not ready until 6:45 PM !! I will not return to this dealership for future Maintenance Service again. It’ More

by raulcortez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Longo Toyota responded

Thank you for taking the time to share your experience at Longo Toyota. We’re very sorry for the significant delay you experienced with your scheduled appointment and the inconvenience it caused to your day. We understand how frustrating it is to arrive for a set appointment time and not have your vehicle ready until several hours later. That is not the level of efficiency or respect for your time that we aim to provide, and we apologize for falling short. We also hear your concern about how this experience has impacted your confidence in returning, including future sales considerations. While we regret that this visit left you with that impression, your feedback is important and will be reviewed with our service leadership team.