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Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,065 reviews

November 24, 2021

The only thing is i live 16 miles away and the shuttle is cover only 15 miles it's hard to wait almost 4hrs for service More

by Lupesanchez003
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you. We know your time is valuable and management is working on improving the wait time - Thank you for your feedback - Team Longo

November 23, 2021

We enjoyed working with Juan on our car purchase and appreciate his candid no-pressure style. He's extremely knowledgeable he let us test drive the vehicle and gave us the best and most honest examples More

by Vernhigareda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Longo Toyota responded

Congratulations on your most recent visit to Longo Toyota and delighted to know Juan Maldonado and the team @ Longo took wonderful care of you - Enjoy what you drive and welcome to the Longo Family

November 22, 2021

Juan was very helpful and gave us a good deal on our car. We went in without an appointment and was able to purchase the car same day. Juan made sure the car was cleaned and added floor mats before we went t More

by ychen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Longo Toyota responded

Congratulations on your recent purchase from Longo and delighted to read of the caring attention provided by Juan. Happy Holidays - Team Longo

November 21, 2021

Kim Lam was excellent through the whole process and was willing to answer any questions ven on day off. More

by dcm0032002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin (Chiho) Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Longo Toyota responded

We're honored to serve you and enjoy what you drive - Team Longo

November 21, 2021

Very good service,Good people and very professional service .I went 4 time .Chan ,Eric he did good service for me .Thanks More

by Saro8760@yahoo.Com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs. Happy Holidays

November 21, 2021

Great, painless experience with Fred Williams. Great easygoing guy, zero pressure and zero haggling. If we ignore the inevitable pile of paperwork it all felt like going to the mall to get yourself a ne More

by Alex Tosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Longo Toyota responded

Congratulations Mr. Tosh on your recent purchase @ Longo Toyota and please know how honored we are to serve you. Happy Holidays - Team Longo

November 19, 2021

Longo Toyota as usual exceeded my expectations. Going in with an appointment for tinting my front two windows, Longo & Eric took care of me. Eric even bought me a caramel macchiato from the Starbucks inside More

by Albertpark855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU Mr. Park for this wonderful summary on DealerRater about your visits @ Longo Toyota. We're so honored to serve you and delighted to read of the caring attention our Sls | Svc staff provide. We wish you and your family the Merriest of Holidays and make sure you hurry back - Team Longo

November 17, 2021

Longo gives great service. All the staff are Longo gives great service. All the staff are knowledgeable, friendly and respectful. When you have an appointment, they see you right away and I have More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Longo Toyota responded

We're honored to serve you and delighted to read of the caring attention the team @ Longo Toyota | Eric provided. From all of us @ Longo, have the Merriest of Holidays and hurry back!

November 17, 2021

Assistant services managers are very polite and friendly . The services were done within a estimate time. More

by Henry.hang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Torres
Nov 18, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs - Happy Holidays

November 16, 2021

Excellent , the best service and team , friendly, professional, knowledge and fast. Treat me like a family member. More

by Alex51159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Longo Toyota responded

We're honored to serve you and couldn't agree with your more about Alex, he's certainly one of the many reasons why Longo is Longo - Happy Holidays from Longo Toyota

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