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Longo Toyota

El Monte, CA

4.8
4,553 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,553 reviews

August 08, 2019

Jimmy the Man Took care of me , talked to me like a human being . Fast and precise with time in mind for the customer. Pricing is fair , you get what you pay for . More

by Bunny33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater and entrusting Longo Toyota/Jimmy with your car care needs. Team Longo

August 08, 2019

Easy process Having everything setup before with Fred was great, Longo is very set up and massive in size! But would highly recommend this dealership for future pu More

by Mgusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Longo Toyota responded

Good Afternoon Mgusz - It's Longo Toyota wanting to say THANK YOU for posting this amazing review on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Hurry back! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

August 04, 2019

Great and fast customer service Great customer service great prices friendly staff. Clean pleasant atmosphere . Before signing any paperwork the sales person explained everything in More

by Nouly03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Aug 05, 2019 -

Longo Toyota responded

Hi Nouly03, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Abel. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

August 04, 2019

No haggle car buying I was looking for a dealership where I didn’t have to feel like I had to argue for a good price, I found that in Longo. More

by Laurenrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Longo Toyota responded

Hi Laurenrah, Thanks for the DealerRater shout out - glad to read we took great care of you! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

August 03, 2019

Amazing! Juan is awesome! He is patient, kind, team player and dedicated. Great conversations! First time buying a Toyota and it was splendid! Will definitely More

by Kitty216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Longo Toyota responded

Hello Kitty216, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Juan, we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

August 03, 2019

Great experience Very professional and efficient dealership. Thoroughly satisfied with our purchase here and would recommend it to others. Excellent selection of vehic More

by Eagle17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Longo Toyota responded

Hello Eagle17, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with us. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

August 02, 2019

Bought first car Fred was v helpful in getting the best deal for a good car. With friendly, delightful banter, we worked through the whole process. Thanks Fred! More

by sjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Longo Toyota responded

Hi sjohnson, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Fred. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

August 02, 2019

Best experience! This was the best experience we’ve ever had while purchasing a vehicle! Fred was personable and full of information about the vehicle we were interest More

by Cheryl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Longo Toyota responded

Hello Cheryl, THANK YOU so much for your feedback. I will be sharing your comments with Fred. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

August 01, 2019

Great service Brandon was amazing. He went above and beyond to help get this amazing vehicle. He truly is the one to go to if your looking to buy a new or used car. More

by Virginia88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Longo Toyota responded

Good Afternoon - it's Longo Toyota wanting to say CONGRATULATIONS and delighted to read of the caring attention provided by Brandon. Make it a great day and welcome to the Longo Toyota Family Kary Loefler Guest Relations Director

August 01, 2019

Speechless The lengths Brandon went to ensure we got the best possible deal was astounding. I couldn’t believe the friendliness me and my gf received when walkin More

by Mikey82990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Longo Toyota responded

LOVE * LOVE * LOVE this review on DealerRater - Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. What a great picture, the only thing missing from this photo is you standing next to it!!!!! So happy for you. Have a wonderful rest of the week and hurry back! Kary

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