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Longo Toyota

El Monte, CA

4.8
5,092 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,092 reviews

October 04, 2020

Fred took great care of me. He was attentive to my needs and made sure it was a pleasant experience. Completely satisfied! Coming back again. More

by Chris S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Longo Toyota responded

Thanks for the shout out on DealerRater and enjoy what you drive - Team Longo

October 03, 2020

Arina made our car buying experience easy and enjoyable. She is efficient, effective and truly a pleasure. I highly recommend doing business with her, and I will make sure that I work with her for all fut More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Oct 05, 2020 -

Longo Toyota responded

Good Morning Jason - WOW - thank you so much for posting this amazing review on DR, about your visit to Longo Toyota and with Arina - THANK YOU!!!! Have a great week, stay safe and enjoy what you drive Kary Loefler Guest Relations Director Longo Toyota

October 02, 2020

Hey made the car buying process very easy and gave me the option to look at several vehicles. It was my first time buying a car, I was appreciative of his hospitality. More

by Haydee.perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Longo Toyota responded

Happy Friday Haydee - It's Longo Toyota wanting to say CONGRATULATIONS, so excited for you "FIRST TIME BUYER" and even more excited that you came to Longo to experience this milestone. Please make sure to call us if you need us, we're always here to listen. Welcome to the Longo Family and enjoy what you drive! Kary Loefler Guest Relations Director

September 30, 2020

I am very pleased with my Rav4. Juan was excellent answering all my questions and I was able to make my decision with ease and confidence, liked that I never felt any pressure from Juan or the finan More

by totoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Mashayekhi
Sep 30, 2020 -

Longo Toyota responded

Good Morning Victoria - My name is Kary Loefler and I oversee our social media platform. We can't thank you enough in your efforts in recognizing a few of our team members, Juan/Abe. From all of us at Longo Toyota - Congratulations on your RAV4!

September 30, 2020

Isaac made my car buying experience so fast and easy! He was incredibly patient and answered all my questions, explaining everything perfectly. Thank you Issac! More

by nuv123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Longo Toyota responded

Thank you for such an awesome review about one of our team members at Longo Toyota - THANK YOU for the shout out and entrusting us with your car care needs. - Team Longo

September 29, 2020

A+ experience! This was our second time buying a new RAV4 from Hovig & the experience was equally as amazing as the first. He was kind, courteous & took his time explaining all the features making sure we un More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Sep 30, 2020 -

Longo Toyota responded

From all of us at Longo Toyota - we want you to enjoy what you drive and honored to be the dealership of choice - Make it a great day Kary Loefler Guest Relations Director

September 29, 2020

Customer Service was excellent. All of our questions and concerns were answered and addressed. Ruben was knowledgable and went above and beyond to serve me in this process. I am a first time car buyer and h More

by Ccquenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Longo Toyota responded

From all of us at Longo Toyota - CONGRATULATIONS!!!! We're so honored that you've chosen Longo / Ruben to handle all your car care needs. Enjoy what you drive and call us if you need us, we're always here to listen... Kary Loefler Guest Relations Director

September 28, 2020

I came in to purchase a new vehicle for my mother, Tony made the process effortless and engaging with any questions we had, my mother left happy with her new Rav4, I would definitely recommend Tony to my f More

by Iamv1ktor87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Avila
Sep 28, 2020 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to say THANK YOU for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Antonio Avila. Enjoy what you drive and welcome to the Longo Family! Kary Loefler Guest Relations Director

September 25, 2020

Thank you jimmy for making my experience with purchasing a new car enjoyable. He was able to answer all questions that I needed and was not pushy at all! Thank you! More

by Aaoutline
Recommend Dealer
Yes
Employees Worked With
Sep 26, 2020 -

Longo Toyota responded

Thank you for entrusting us (Longo Toyota) to handle your car care needs. Enjoy what you drive and have a safe/happy weekend. Team Longo

September 25, 2020

Juan was a pleasure to work with. He helped me get everything done in a timely manner and a happy purchase! Abel was also a pleasure to work with while emailing him to get all the details I needed to More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Sep 25, 2020 -

Longo Toyota responded

Happy Friday Alice - it's Longo wanting to say CONGRATULATIONS on your new vehicle purchased from Juan / Abel. So delighted to read of the caring attention the team provided during your visit to Longo Toyota. Have a wonderful weekend and enjoy what you drive Kary Loefler - Guest Relations Director

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