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Longo Toyota

El Monte, CA

4.8
5,092 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,092 reviews

September 24, 2020

Very professional and manager from used car William Phan was a big help to achieve the payments I wanted. My salesman Juan Maldonado was really professional and handled everything with ease. Thank you guys. More

by Enzo247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Phan
Sep 25, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater - Team Longo Toyota

September 24, 2020

Fantastic sales personnel... patient and straightforward. Pleasure doing business with Juan and the Longo Toyota Team. Certainly will recommend friends and family and anyone looking for freindly service and More

by scarecrow209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to THANK YOU for entrusting us with your car care needs. We know you have many choices when selecting a brand / dealer and we're all honored you've chosen Longo to handle your car care needs. Have a safe weekend and keep spreading the word about Longo / Juan we can never have enough business. Kary Loefler Guest Relations Director

September 23, 2020

It was a total pleasure, Hovig was very helpful and help my family through the whole process. We will come back with him without doubt. More

by carlos S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Sep 24, 2020 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to say CONGRATULATIONS on your new Toyota and welcome to the Longo Family! Make it a great day and enjoy what you drive Kary Loefler - Guest Relations Director

September 22, 2020

I WAS MORE THAN HAPPY WITH MY PURCHASE AT LONGO. JOSE NOT ONLY GAVE ME A GREAT PURCHASE PRICE, BUT ALSO FOLLOWED IT UP WITH A HOME VISIT. AT AGE 92, I AM NOT TOO TECHNICAL SAVY, BUT HE CAME TO MY HOME A More

by crcongdon
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Longo Toyota responded

Good Afternoon - My goodness 92 years young (you're amazing) and boy did this review ever make us smile at Longo Toyota. You're more techie than you think, posting on a social media platform, buying a brand new Corolla so happy for you!!!!!! You call us when you need us, we're always here to help you! Kary Loefler Guest Relations Director D: 626.580.6057 E: kary.loefler@longotoyota.com

September 21, 2020

Great service. I am very happy with my purchase. Great customer service in my opinion. Also a very big and organized team really good experience. More

by Astrid Mejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Longo Toyota responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention provided by Juan / Longo Toyota. Make it a great day - please stay safe. Kary Loefler Guest Relations Director

September 20, 2020

Isaac is the best Toyota salesperson I've had contact with. He was friendly, knowledgeable and answered all my questions. I would highly recommend working with him. Thank you Isaac for going out of you More

by Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Longo Toyota responded

Good Morning Cat - WOW what a great way to start off our week at Longo Toyota - THANK YOU for the kind posting on DealerRater. I will make sure that Isaac receives a copy of this review, I know it's going to make his day, it certainly has made mine. Welcome to the Longo Family! Kary Loefler Guest Relations Director

September 19, 2020

The customer service was excellent and the price was reasonable. I highly recommend this company and will be doing more business in the future. We appreciate your honesty and the best customer service. More

by Raymundo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for posting on DealerRater about your visit to Longo Toyota/Isaac. We know you have many choices when selecting a brand/dealer and we're honored you've chosen Longo for your car care needs. Make it a great day and enjoy what you drive! Team Longo

September 17, 2020

Patient, honest and consultative. Great follow up and no pressure. The car was detailed and ready to go in the shortest time of any car purchase I've made. More

by dhmarkus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Longo Toyota responded

What a great way to begin our day at Longo Toyota - THANK YOU for sharing your visit on DealerRater. Have a wonderful / safe weekend - Kary Loefler - Guest Relations Director

September 17, 2020

I felt so comfortable and cared for by Jimmy during my car buying experience. I had peace while going through the process. Jimmy was clear and helpful; he explained all my questions throughly. Thank you, More

by jonellelopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Longo Toyota responded

Happy Friday and THANK YOU for the shout out on DealerRater - Team Longo Toyota

September 17, 2020

Cassey is amazing..he knows what i want and save me lots of time and money by getting to the point. He understood how as a entrepreneur thinks when making business decision so i got the car on the spot. Fle More

by iamjcchang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Longo Toyota responded

Good Morning and Happy Monday - From all of us at Longo Toyota - CONGRATULATIONS!!!! Keep spreading the word about Longo / Cassey we can never have enough business. Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director

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