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Longo Toyota

El Monte, CA

4.8
5,091 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,091 reviews

August 27, 2020

Please contact Brandon Cruz if you are looking for a certified car. Purchasing a vehicle can be a stressful experience. However, Brandon was extremely welcoming, professional, and patient while navigati More

by Donna R.
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Longo Toyota responded

Good Afternoon Donna, Thank you so much for your kind words about your sales experience here at Longo Toyota. Your story is very similar to ones we often hear, but not often do they go on to take time out of their busy days to put their thanks down in writing. I will pass along your wonderful comments to Brandon and his manager, I’m sure it will make their day Kary Loefler Guest Relations Director

August 26, 2020

Thanks Cassey for taking the stress off of me while at Longo Toyota. Your patience, good attitude and willingness to explain everything to me about the car including what options were available to me, in More

by marybell448
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Longo Toyota responded

Hi Marybell and THANK YOU for the back-to-back shout out on DealerRater about your visit at Longo Toyota with Cassey and Mario. I'm delighted to read of the caring attention you recieved. Enjoy your new addition to your family (Camry) - Team Longo

August 26, 2020

I had an excellent experience procuring my new car today. It has been a pleasure working with Jose Del Solar. I have been working with him since November of 2019 to get on the waiting list for me Rav4 Prim More

by Rene
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Longo Toyota responded

Hi Rene and congratulations on purchasing a beautiful RAV4 Prime. I know the wait was long, but delighted to know that it finally arrived and you got it! In closing we can't thank you enough for your ongoing loyalty to Longo and honored to keep serving you as we've done in the past. Make it a great day and stay well. Kary Loefler Guest Relations Director

August 26, 2020

Cassey Castaneda is the MAN. Super kind hearted and patient with his clients. Always going out if his way to find us a reasonable price. More

by Ccordoba0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Longo Toyota responded

Thanks for the shout out on DealerRater about your visit to Longo Toyota. Make it a great day and stay well! - Team Longo

August 26, 2020

Quiero darle las gracias al señor Ruben por su amabilidad y profesionalidad con la que me ayudó a cumplir mi sueño de tener mi primer carro. Gracias señor y recomiendo ampliamente al Señor Ruben Cardenas More

by madelfranco03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Longo Toyota responded

Good Evening Madelfranco - From all of us at Longo Toyota we wanted to THANK YOU for posting your visit on DealerRater.

August 25, 2020

I was in the market for a Camry and I was matched with Jimmy Phan, amazing amazing help from him, he got me an incredible deal and is super nice and friendly, he will take care of everything for you! if More

by 20edd49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your visit to Longo Toyota on DealerRater. I couldn't agree with you more about Jimmy, he is certainly one of the many reasons why guest enjoy coming to Longo. Please have a safe week, stay well and keep spreading the word about Longo / Jimmy we can never have enough business. Kary Loefler Guest Relations Director

August 25, 2020

Oscar was extremely helpful and made our car buying experience stress free. He was not a pushy sales man and was very accommodating to our needs. More

by Betsi Santos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Aug 25, 2020 -

Longo Toyota responded

Good Morning Ms. Santos - I'm so delighted to read of the caring attention provided by Oscar at the team at Longo Toyota. We know you have many choices when selecting a brand/dealer and honored you've chosen Longo for your car care needs. Make it a great day and please stay safe. Kary Loefler - Guest Relations Director

August 25, 2020

Casey Castaneda great guy yo deal with. Told the truth about everything. No hidden fees just straight forward. The best car sales man i have ever dealt with. Ill recommend him to everybody More

by Onetentrucking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Longo Toyota responded

From all of us at Longo Toyota - we wanted to say THANK YOU for putting such a big smile on our faces this morning. Honestly, we can't thank YOU enough for entrusting us with your car care needs. Make it a great day, hurry back and welcome to the Longo Family! Kary Loefler Guest Relations Director

August 25, 2020

Longo Toyota is the place where when I have to come from the high desert in Hesperia California, my wife and I make a day of it. We usually visit my father in Covina and have lunch together. Andrew Villan More

by ctaksas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Aug 25, 2020 -

Longo Toyota responded

Thank you so much for the shout out on DealerRater / YELP about your visit to Longo Toyota and more importantly with our team member, Andrew. I cannot wait to share this review with him, I know it's going to make his day. Have a wonderful week and hurry back! Kary Loefler Guest Relations Director

August 24, 2020

Jose is the man to go to if you are shopping for a new/used car from Toyota. He's very competent and made the process as fast and "painless" as possible.Don't hesitate to look for this guy and you w More

by PGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Longo Toyota responded

Happy Monday PGZ - WOW - Love the shout out on DealerRater about your visit at Longo Toyota, awesome review - Thank you! Make it a great day and stay cool - it's still hot in Cali Kary Loefler Guest Relations Director

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