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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

August 25, 2020

Oscar was extremely helpful and made our car buying experience stress free. He was not a pushy sales man and was very accommodating to our needs. More

by Betsi Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Aug 25, 2020 -

Longo Toyota responded

Good Morning Ms. Santos - I'm so delighted to read of the caring attention provided by Oscar at the team at Longo Toyota. We know you have many choices when selecting a brand/dealer and honored you've chosen Longo for your car care needs. Make it a great day and please stay safe. Kary Loefler - Guest Relations Director

August 25, 2020

I will be brief,- Jose Luis Del Solar is Outstanding, Efficient and Overall great in what he does. I am very satisfied in the services rendered to me. I will not hesitate to call on his services the next More

by melvilla.mv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elise Fong
Aug 25, 2020 -

Longo Toyota responded

CONGRATULATIONS from all of us at Longo Toyota and welcome to our family! Team Longo

August 24, 2020

Jose is the man to go to if you are shopping for a new/used car from Toyota. He's very competent and made the process as fast and "painless" as possible.Don't hesitate to look for this guy and you w More

by PGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Longo Toyota responded

Happy Monday PGZ - WOW - Love the shout out on DealerRater about your visit at Longo Toyota, awesome review - Thank you! Make it a great day and stay cool - it's still hot in Cali Kary Loefler Guest Relations Director

August 21, 2020

Someone You can count on. Over the space of a month Abel answered all my questions diligently. And when I finally came in to make my purchase he helped me make it quick efficient. And a great bargain . Abe More

by Guajira Oriental
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe in finance, Abel Duran
Aug 21, 2020 -

Longo Toyota responded

From all of us at Longo Toyota - we wanted to say THANK YOU for sharing with others on DealerRater about your visit to our dealership. Have a wonderful weekend and please stay safe! Team Longo

August 21, 2020

We absolutely loved working with Fred Williams.He was We absolutely loved working with Fred Williams. He was extremely professional, knowledgeable and friendly. It was a pleasure working with Fred and wo More

by Allyson Mindoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU - Ms. Mindoro - for all the kind words you've mentioned in your review about Fred Williams and the team at Longo Toyota. We understand that you have many choices when selecting a brand/dealer and we're all very honored to have been selected to handle your car care needs. Welcome to the Longo Family! Kary Loefler Guest Relations Director

August 20, 2020

Came to the dealership with a few different models in mind and Cassey helped us find the perfect vehicle for my wife. Patient friendly professional. Thanks Cassey for your help. More

by eric_shhhhhhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Longo Toyota responded

Hi Eric - we're so happy to read that you and your wife found the perfect vehicle at Longo Toyota. I run into Cassey often and I will let him know how happy you are with his services. Have a wonderful and safe weekend! Kary Loefler Guest Relations Director

August 19, 2020

Good service etiquette, received a good deal. Will definitely come back to see Abel for future service. If you are in the search of a Toyota Abel Duran at Longo Toyota is the person to see. More

by basketbeau1
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Aug 19, 2020 -

Longo Toyota responded

WOW - thanks for the shout out on DealerRater and appreciate your efforts in recognizing Abel and the team at Longo Toyota. We know you have many choices when selecting a brand/dealer and honored you've chosen us to handle your car care needs. Make it a great day and please stay safe! Kary Loefler Guest Relations Director

August 19, 2020

Great experience working with Oscar! He went above and beyond. I observed him hustling (while still giving undivided attention to each customer), while others in the sales department seemed to just be ha More

by orian.everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Aug 19, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing to all of those who follow us on DealerRater - We appreciate your trust in our company. Make it a great day and please stay safe - Team Longo

August 18, 2020

Easy transaction, Juan was very easy to deal with. He made the process pretty painless. Spoke clearly and didn’t blow smoke. Would come back and shop here again. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Longo Toyota responded

Hi Chris and appreciate your efforts in recognizing one of our team members, Juan. Make it a great day and please stay cool, it's going to be hot in Cali. Team Longo

August 18, 2020

This was my very first time buying a car and Abel made the process very easy and quick for me. He was kind and knowledgeable when answering all of my questions. It was a great experience and stress-free b More

by Chrisie.morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Aug 18, 2020 -

Longo Toyota responded

Longo Toyota usually starts off with a Good Morning on our social responses but, I wanted to shout from the ceiling and say CONGRATULATIONS Chrisie you're very first car - so excited for you and very proud! All of us at Longo are so honored to have earned your business and please know we are always here to listen if you ever have any questions. Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director

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