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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

June 07, 2020

Oscar is an all around cool & down to earth individual . I thoroughly enjoyed my experience because of him! He was very attentive and helpful ! He’s an all around cool individual. No hassle at all! Thanks f More

by Tierra
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jun 09, 2020 -

Longo Toyota responded

What a great way to begin our week at Longo Toyota - We can't THANK YOU enough for entrusting us with your car care needs. Have a safe and awesome week! Team Longo

June 06, 2020

Isaac went above and beyond for me he made me feel very comfortable and made the whole car process a breeze I’m a first time buyer and I couldn’t have had a better experience. More

by jasminsilva
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater - Have a wonderful rest of the week and welcome to the Longo Toyota Family! Team Longo

June 04, 2020

Sergio is amazing and so nice. He’s very trustworthy and funny! Honestly if you need a car you should definitely go to him. Thank you so much Sergio for helping me get my first car 🚗 More

by Summerkazama
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU and Happy Friday - It's Longo Toyota... We're so honored to have been chosen to handle your car care needs. I will share this review with Sergio, I know it's going to make his day! Welcome to the Longo Family! Kary Loefler Guest Relations Director

June 04, 2020

Not only was Sergio very nice but he had a good sense of humor. I love that. He also treated me and my family as though we were family. We had a great experience. Will definitely recommend Sergio to do More

by JACQUELINE64
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Longo Toyota responded

Congratulations from all of us at Longo and welcome to our family - I'm glad you were able to witness the joy that Sergio brings to us, each and everyday. He is really funny and truly cares about his guests. Have a wonderful evening and please be safe Kary Loefler Guest Relations Director

June 03, 2020

Honest, straightforward and efficient We worked with Juan on the first day the dealership opened after a 2 month closure due to COVID-19. While there were many brand new policies and proc More

by jestein26
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Jun 04, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for taking the time to post your visit at Longo Toyota on DealerRater- We know you have many choices when selecting a brand/dealer and honored you've chosen us to handle your car care needs. Make it a great day! Kary Loefler Guest Relations Director

May 31, 2020

Casey has always been great help thank you for our 3 rd Toyota we purchase from longo Toyota always hassle free no pressure easy process thanks More

by Gerajokey85
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Longo Toyota responded

Thank you for taking time out of your day to share your visit to Longo Toyota on DealerRater. We appreicate your efforts in recognizing one of our team members, Cassey. Have a wonderful day and please stay safe! Welcome back (3rd vehicle) amazing! Kary Loefler Guest Relations Director

May 30, 2020

Ruben is wonderful. A very honest nice people person that isn’t pushy or overwhelming. Ruben also made me feel like he truly cares about me as a person and that made buying a car from him very easy. Thank yo More

by Breyemata
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2020 -

Longo Toyota responded

Thank you for taking time out of your day to share your visit to Longo Toyota on DealerRater. We appreicate your efforts in recognizing one of our team members, Ruben. Have a wonderful day and please stay safe! Kary Loefler Guest Relations Director

May 28, 2020

Excellent service, Excellent treatment, Also everything fast and easy. Very Easy to find the vehicle we always wanted. Will defenetly look for another future vehicle. More

by Gabriela
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Longo Toyota responded

Happy Friday Gabriela and thank you for entrusting Longo / Ruben with your car care needs. Have a wondeful/safe weekend - Kary Loefler - Guest Relations Director

May 28, 2020

Isaac was a very nice person & he kept it very professional. He managed to tell us everything about the car & made sure we knew exactly how to handle it. More

by Rosa Sánchez
Recommend Dealer
Yes
Employees Worked With
May 28, 2020 -

Longo Toyota responded

Good Morning Ms. Sanchez - Thank you for all the kind words you've mentioned in your review. We appreicate your efforts in recognizing one of our team members, Isaac Have a great weekend Team Longo Toyota

May 27, 2020

It happened again they lie to you and not give you honest requirements up front let Me first say Mandy the sales rep service rep was amazing even the technician was amazing but I came in for my 90,000 mile s More

by Trueautowerx
Recommend Dealer
No
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to thank you again, for visiting us today Thursday May 28th and allowing Mandi to explain and address this matter at hand in person. We delighted to know that you will be returning back to Longo. Thank you for your time Team Longo

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