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Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,065 reviews

September 14, 2019

Amazing service I had a fantastic experience with Isaac Baños at Longo Toyota. He answered all of my questions and went above and beyond in helping me. I ended up pur More

by prius5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Longo Toyota responded

Hello prius5, CONGRATULATIONS on your new Prius. We are glad to read that Isaac took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

September 14, 2019

Excellent and Amazing. Ruben Cardenas was such an excellent help in deciding which vehicle and make the process easy and smooth. I highly recommend him to anyone that is try More

by Routiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Longo Toyota responded

Hi Routiee, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Ruben. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 14, 2019

Excellent service, professional, no pressure Fred is a professional, courteous, service oriented, low pressure gentleman. I felt like he was more of a consultant 5han a sales person who provided More

by Mpickett24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Longo Toyota responded

Hello Mpickett24, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Fred. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 13, 2019

Attentive, easy and transparent This is a big decision for me, but I felt that Fred did a great job of putting me at ease, while addressing all of my concerns. He was patient, frien More

by dc84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Longo Toyota responded

Happy Friday DC84 and Congratulations on your recent purchase from Longo Toyota. We know buying/leasing a vehicle is a very big decision and we're all so honored you've chosen us for your automotive needs. Have a wonderful week and welcome to the Longo Toyota Family - Kary Loefler - Guest Relations Director - kary.loefler@longotoyota.com

September 12, 2019

Great Experience I had heard that this dealership had a variety of used and new cars and when I went, I got a great experience out of it. The location was very big and More

by Asot93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to say THANK YOU for the shout out on DealerRater. Have a safe Friday and keep spreading the word about Longo / Ruben we can never have enough business. Kary Loefler - Guest Relations Director

September 12, 2019

The smoothest experience at a dealership When I met Ricky he was super professional. He shook my hand, offered me some water and guided me to a desk. We chatted for a bit and then started t More

by Gregorymrivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Gallegos
Sep 13, 2019 -

Longo Toyota responded

Good Afternoon Gregorymrivera - My name is Kary Loefler and I manage our online reputation. What a great review/posting about your visit to Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Ricardo for your car care needs. Have a wonderful weekend and stay cool, it's going to be hot. Kary

September 11, 2019

Customer services was exceptional We were last minute customers but our salesman was great. He waited and explained the process patiently. He answered all of our questions and never on More

by Lgomez66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Gallegos
Sep 13, 2019 -

Longo Toyota responded

Happy Friday Lgomez66 - From all of us at Longo Toyota we wanted to say CONGRATULATIONS. I'm so delighted to read of the caring attention provided by Ricardo and the team. WOW coming back the next day AMAZING - THANK YOU * THANK YOU * THANK YOU... Tell your family we said hello and hurry back! Kary Loefler Guest Relations Director

September 10, 2019

Smooth process Isaac Baños made my car buying experiance at Longo a pleasant one! He is professional,knowledgeable, kind, and most of all patient. Even though he hel More

by Susana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Longo Toyota responded

Hi Susana, From all of us at Longo Toyota we wanted to say CONGRATULATIONS on your recent purchase. Boy has it ever been so hot in California and THANK YOU for entrusting us with your car care needs. Make it a great day and hurry back! Kary Loefler Guest Relations Director

September 10, 2019

Quality of Time Ricardo in the used car department valued my time, he listens to what you are in need of or want and will do his best to ensure he leads you in the ri More

by Allen Rubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Gallegos
Sep 10, 2019 -

Longo Toyota responded

Good Afternoon Mr. Rubin - We wanted to thank you for all your efforts in recognizing one of our team members, Ricardo. We know you have many choices when selecting a brand/dealer and we're all very happy that you've entrusted us with you car care needs. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

September 09, 2019

Easy Car Buying Experience Working with Tony was very easy from start to finish. He speaks Spanish, which was helpful and he walked us through the process seamlessly. We never f More

by MarV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Avila
Sep 09, 2019 -

Longo Toyota responded

Thank you so much, for sharing with others on DealerRater about your visit to Longo Toyota, we appreciate your efforts - Team Longo

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