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Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,065 reviews

June 24, 2019

Great Experience I reviewed the cars online! I found the car that I wanted! I submitted my application and right away Jose Del Solar was reaching out to me. I provided More

by Gmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review. WOW we're so honored to have been selected by you to handle you car care needs. I will make sure that Jose receives a copy of this review..... Keep spreading the word about Longo Toyota/Jose we can never have enough business. Hurry back and welcome to our Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 22, 2019

Terrific service Fred was very friendly and informative. Everything was explained thoroughly. I would highly recommend him and Longo to anyone Listens intently carin More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

Happy Monday - it's Longo Toyota wanting to say CONGRATULATIONS on your recent visit. I'm so delighted to read of the caring attention provided by Fred and the team. Enjoy your vehicle and keep spreading the word about Longo / Fred we can never have enough business. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

Jun 24, 2019 -

Longo Toyota responded

Thank you so much for sharing your feedback, on your visit to Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Fred for your car care needs. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 22, 2019

Great experience facilitated by Andy I usually dread the car buying experience bc of all the procedures. However, Andy Wong made this process easy & fast in his ability to give me the inf More

by Vincent Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting us with your car care needs & delighted to read of the caring attention provided by Andy Wong. Make it a great day and enjoy your brand new Toyota from Longo Toyota Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 21, 2019

Fast, Well explained, supportive and simple Brandon Cruz is an excellent salesman. I would say he is the perfect examples of a salesman who could provide his customers the best service when purc More

by JoanneT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Longo Toyota responded

Hello JoanneT, My name is Jessica Galvan, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome Dealer Rater review. I will make sure that Brandon gets a copy, I know it will make his day! Jessica Galvan Guest Relations Supervisor D. 626-580-6268

June 21, 2019

Brandon Cruz makes your car buying experience wonderful I have now bought my 7th Toyota from Brandon Cruz of Longo Toyota. Each time I am treated with honesty, and integrity. I cannot appreciate how easy it More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arina Romanovskaya
Jun 21, 2019 -

Longo Toyota responded

Hello Joel, Congratulations on your 7th purchase with us, and thank you so much for sharing your feedback on DealerRater with Brandon. See you again soon. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

June 21, 2019

Great experience Staff was supportive and patient.Fred came in extra early to work with our schedule. He was informative without pressuring us to make a sale. More

by Tomasito2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Longo Toyota responded

Hello Tomasito2017, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your vehicle. All of us here at Longo are very honored you've chosen us for your car care needs. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 20, 2019

Awesome Experience Oscar was so awesome!! He helped out a lot. He answered all our questions and he helped us find a great deal in a car. Would recommend him anytime! Th More

by CargaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jun 21, 2019 -

Longo Toyota responded

Hello CargaL, Glad to read that Oscar took great care of you. From all of us here at Longo we really do appreciate your business. Hope to see you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 18, 2019

Baker's Dozen I've bought 13 cars from Fred Williams at Longo. Always an easy experience and he keeps my pocket book in mind and gets my business again and again... More

by RayRay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Longo Toyota responded

Hi RayRay, Thank you for the awesome review! WOW 13 CARS!!! I am so pleased to read of the continued caring attention provided by Fred! We know you have many choices when selecting a brand/dealer and were absolutely honored you have chosen Longo Toyota again and again! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 16, 2019

Used 2017 Tacoma Fred gave me a couple of test drives a couple years ago but I didn't buy anything then. As a salesperson, he's knowledgeable and professional, but he More

by dkhoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Longo Toyota responded

Thank you so much for sharing with others about your visit to Longo Toyota. So happy that you remembered us even if it was a few years later and delighted to read of the caring attention Fred Williams provided you. Make it a great day and enjoy your Toyota! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 16, 2019

If only everyone was as honest as Brandon! Honestly.... go buy your car at longo! These guys don’t BS you. This being my 7th car purchase, 1st time at longo! Let me tell you ! These people aren More

by Dr.Acula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Longo Toyota responded

Welcome back and thank you for entrusting us with your car care needs. I'm so delighted to read of the caring attention provided by Brandon and the team. Make it a great day... Team Longo

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