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Longo Toyota

El Monte, CA

4.8
5,069 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,069 reviews

September 24, 2024

I am so happy to attend you guys because you’re so amazing all time. Thank you for taking care of my Prius. More

by Francisco
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Longo Toyota responded

Thank you Francisco for the shout out on DealerRater - We're humbled to serve you - Team Longo Toyota

September 24, 2024

Excellent service from Wendy. Timely advice and updates on the progress of the car’s service More

by chanb561
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Longo Toyota responded

Thank you for your kind review! We’re pleased to hear that Wendy provided you with excellent service and kept you updated on your car’s progress. Clear communication is important to us, and it’s great to know that it made your experience even better. Team Longo

September 23, 2024

Michael made the process so easy. I submitted all my paperwork via online ordering and when I got to the dealership, it was a breeze. Michael showed me the car and then we talked numb More

by jay.123j
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Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for sharing your experience with us! We’re glad to hear that Michael made the car-buying process easy and enjoyable for you. It’s great that the online ordering streamlined everything and that he took the time to explain the features of your new RAV4. We appreciate your trust in us for this exciting upgrade and look forward to serving you again in the future! Team Longo

September 22, 2024

Quick to check in my car ! !! Friendly staff ! Kept me informed at all times regarding my car needs !! More

by Sjlopez24
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for your feedback! We’re glad to hear that your check-in experience was quick and that our friendly staff kept you informed about your car’s needs. Providing excellent service and keeping our customers in the loop is our priority, and it’s great to know we met your expectations. Team Longo Toyota

September 22, 2024

I had such a great experience purchasing my car through Longo. Fred is absolutely the best ! He has sold cars to my family members and friends over the years and we wouldn’t use anyone else ! More

by connygruendyke
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that your car purchase went smoothly and that Fred provided you with exceptional service. It’s fantastic to know he has built such a strong relationship with your family and friends over the years. We truly appreciate your loyalty and look forward to serving you again in the future! Team Longo

September 21, 2024

I have been a customer of Longo Toyota since 2019. They have always provided the best service and I will continue to use Longo Toyota for our vehicles! Thank you! More

by Fourorion
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Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Longo Toyota responded

Thank you for being a loyal member of the Longo Toyota family since 2019! We truly appreciate your trust in us and are thrilled to hear that you’ve consistently received the best service. Your satisfaction is our top priority, and we’re committed to continuing to provide you with outstanding care for all your vehicle needs.

September 20, 2024

Friendly service and staffs. Provided updates. Well maintained dealership. Has a Starbucks and a Subway shop on site. Lots of seating areas. More

by w888
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Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota - Thank you for the shout out and have a great weekend!

September 19, 2024

Everything was explained well, even though I had to wait like 20 minutes for someone to help me More

by Jmdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Longo Toyota responded

Thank you for your feedback! We’re glad to hear that everything was explained well during your visit. We apologize for the 20-minute wait, and we appreciate your patience. We’re always working to improve our service, and your input helps us do just that. Team Longo Toyota

September 19, 2024

I love my salesperson, Ms. Khatera Hassan. Is Very patient, friendly, knowledgeable of the product and finance issues. I am very happy with her services. More

by Lynnttt888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khatera Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Longo Toyota responded

It sounds like you had a fantastic experience with Ms. Khatera Hassan! Her patience, friendliness, and expertise really made a difference for you. Welcome to the Longo family and please enjoy what you drive

September 19, 2024

Thank you Fred for your hospitality and selfless knowledge throughout this process. I have eyed a RAV4 for years and am so happy to drive home with one! More

by Alexa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elyse
Sep 19, 2024 -

Longo Toyota responded

Thank you for your kind words! We’re thrilled to hear you’re now a proud RAV4 owner. Fred is indeed a valuable part of our team, and we’re glad he could help make your experience enjoyable. Longo Toyota

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