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Longo Toyota

El Monte, CA

4.8
5,142 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,142 reviews

June 26, 2019

Awesome Experience Very impressed by Logo Toyota as a whole. Sammy Khan was awesome. Very knowledgable. Excellent service. Highly recommended. Couldn't be happier. I lov More

by 4RunnerBehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your visit with those who may follow DealerRater.... Glad to read of the caring attention provided by Sammy Khan. Welcome to the Longo Toyota family and enjoy your brand new 4Runner!!!!! Make it a great day Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

June 26, 2019

Simply awesome Very impressed with the whole service provided by Heecher making the whole process so simple and easy. Good you have staff like Heecher that make you More

by Dimascho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heecher Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Longo Toyota responded

Hi my name is Kary Loefler, Guest Relations Director for the dealership. I'm sorry to read about the lack of attention provided at your 1st Toyota Care visit. Because your voice/experience is very important to us, I would like to find out more about what transpired. I can be reached at 626.580.6057 or kary.loefler@longotoyota.com - I look forward to hearing back from you at your convenience. In closing - Thank you for the kinds words about Heecher. Sincerely, Kary

June 26, 2019

No words for Patty! 🙌🏼🙌🏼🙌🏼🙌🏼 Shes the best!!! Patty was amazing crazy helpful and answered all questions and really worked with us to find the best deal! Will definitely come back and refer my fam More

by Kris14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Jun 26, 2019 -

Longo Toyota responded

Hi Kris - WOW thank you for this awesome posting on DealerRater - about Patty / Longo Toyota. So delighted to know of the caring attention she provided. Have a wonderful rest of the week and enjoy your brand new Toyota. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

June 25, 2019

Excellent 👍 customer service. The best I ever had! Very patient, knowledgeable sales representative. He assured me that even though I had a bankruptcy on my credit I would be able to get a car. And g More

by Amt$93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elise Fong! Go girl. She got me the best rate which allowed me to get extras
Jun 25, 2019 -

Longo Toyota responded

Good Morning Amt$93 - it's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase. WOW you got a gem of a vehicle nice job!!!!! I will make sure to pass this review over to Cassey and Elise, I know it's going to make their day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 25, 2019

I will be coming back for future purchases! Abel Duran really made everything go really smooth and easy. He really helped us look for what we wanted at the price we needed. I would definitely co More

by Castellanos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jun 25, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for posting your visit at Longo Toyota on DealerRater... Team Longo

June 25, 2019

Great service from start finish. Abel Duran made our car purchasing experience at Longo El Monte a real pleasure. He was informative, knowledgeable, polite and efficient. We were More

by KShawnC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jun 25, 2019 -

Longo Toyota responded

Good Afternoon KShawnC - Thanks for the shout out on DealerRater. We're so honored to have been selected by you for all your car care needs. Keep spreading the word about Longo Toyota/Abel we can never have enough business. Make it a great day and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

June 24, 2019

Car purchase Our experience with Oscar was great. His hospitality was professional and relaxing. He was thorough and detailed oriented when showing us card and a More

by agyhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jun 24, 2019 -

Longo Toyota responded

Hi Agyhome - it's Longo Toyota wanting to say THANK YOU so much for posting this awesome review. I cannot wait to share this with Oscar and the team, I know it's going to make their day, it certainly has made mine. Enjoy your Toyota!!! Team Longo

June 24, 2019

Great Experience I reviewed the cars online! I found the car that I wanted! I submitted my application and right away Jose Del Solar was reaching out to me. I provided More

by Gmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review. WOW we're so honored to have been selected by you to handle you car care needs. I will make sure that Jose receives a copy of this review..... Keep spreading the word about Longo Toyota/Jose we can never have enough business. Hurry back and welcome to our Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 22, 2019

Terrific service Fred was very friendly and informative. Everything was explained thoroughly. I would highly recommend him and Longo to anyone Listens intently carin More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

Happy Monday - it's Longo Toyota wanting to say CONGRATULATIONS on your recent visit. I'm so delighted to read of the caring attention provided by Fred and the team. Enjoy your vehicle and keep spreading the word about Longo / Fred we can never have enough business. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

Jun 24, 2019 -

Longo Toyota responded

Thank you so much for sharing your feedback, on your visit to Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Fred for your car care needs. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 22, 2019

Great experience facilitated by Andy I usually dread the car buying experience bc of all the procedures. However, Andy Wong made this process easy & fast in his ability to give me the inf More

by Vincent Chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting us with your car care needs & delighted to read of the caring attention provided by Andy Wong. Make it a great day and enjoy your brand new Toyota from Longo Toyota Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

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