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Longo Toyota

El Monte, CA

4.8
5,140 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,140 reviews

April 29, 2019

Arina is top class. 3 years ago I purchased a Tacoma from Longo and Arina and yesterday I Purchased a 4Runner. I worked with Arina again since she was a pleasure to deal More

by Zhutchens88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Apr 29, 2019 -

Longo Toyota responded

Hello Zhutchens88, Congratulations on your 4Runner and thank you so much for sharing your feedback on DealerRater. We Love that you continue to be part of our Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

April 29, 2019

Great Customer Service This location has great customer service, Fred Williams was a very helpful and friendly person who helped me navigate purchasing my first car. Thank y More

by zacho125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2019 -

Longo Toyota responded

Hi zacho125, We are glad to read that Fred took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

April 28, 2019

Excellent Fred was extremely friendly, helpful, and informative. He made buying a car extremely stress free. After coming in today I can say purchasing a car he More

by Charlesc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Longo Toyota responded

Hello Charlesc1, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Fred. From all of us here at Longo Toyota- Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 28, 2019

Straightforward and honest. After going through a couple of dealers with questionable used cars Longo had exactly what I wanted with no problems or defects. The car was in fantas More

by Thisguythat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Longo Toyota responded

Hi Thisguythat, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Isaac. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 28, 2019

Back to Toyota Its been years owning a Toyota and I'm very excited to drive off with my 2018 Camry. The service was excellent and our sales person Fred Williams made More

by Vtrang26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Longo Toyota responded

Hello Vtrang26, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations on your 2018 Camry and keep spreading the word about Longo Toyota, Fred we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 28, 2019

Best Car Sales Experience i ever had!!! Cesar ensures we got all we needed in a vehicle as a family. Stayed in touch always made time for all our questions and made us feel like family. If y More

by Torres6767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Longo Toyota responded

Hello Torres6767, CONGRATULATIONS on your new Toyota. We are glad to read that Cesar took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

April 26, 2019

Fred Williams is amazing This is the second car I have personally purchased from Fred and it was an amazing experience. He was great at finding me exactly what I need in the p More

by Nataliapino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Longo Toyota responded

What a great way to end our week at Longo Toyota - It was so kind of you to share your experience while working with Fred Williams and the team. We know you have many choices when selecting a brand / dealer and we're all very honored to have been selected to take care of your car care needs. Have a wonderful weekend and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

April 21, 2019

Excellent service. Arina is a remarkable sales person. Not pushy but patient & most informative. She is efficient, concise with good time management skills. I am very sa More

by eleanor1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Apr 22, 2019 -

Longo Toyota responded

Hello eleanor1954, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Arina. From all of us here at Longo Toyota- Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 21, 2019

Great car buying experience at Longo Sales Consultant Jimmy Htun was very professional, courteous, honest and made sure I received the best deal possible. His effort was much appreciated. More

by AnnaMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Longo Toyota responded

Hello Anna Marie, THANK YOU so much for your feedback. I will be sharing your comments with Jimmy. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 19, 2019

Best car salesman I have ever met! Wow, this is a VERY knowlegable guy who actually listens to the customer...Much respect for Cassey. What a great rep for Toyota products too...I could More

by Dudebro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review. I cannot wait to share this with Cassey and the team. I know it's going to make their day, it certainly has made mine. Enjoy your Toyota and thank you once again, for entrusting us with your car care needs. Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

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