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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

March 24, 2019

I always have a great experience every visit thanks to Isac! I’ve given my resting a five star because Isac always goes above my expectations to reach my true happiness and satisfaction thank you for everything More

by Roldan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater. I will make sure to share this review with Issac and the team. I know it will make his day! Team Longo

March 23, 2019

3 is the lucky number Jimmy has been nothing but amazing to us. We came to Jimmy 5 years ago maybe 6 and I purchased my first vehicle at longo. I got an amazing deal and th More

by Readysetnosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elise in finance was the most amazing person to work with. She was able to get us a lower interest rate we love her!!!
Mar 23, 2019 -

Longo Toyota responded

Congratulations on your family of 3 and starting your own business (WOW) nice job. We are so happy to have earned your business at Longo Toyota. Boy am I ever delighted to read, of the caring attention provided by Jimmy and team. Make it a great day and welcome back to Longo Team Longo

March 22, 2019

Simpliest car purchase Fred the internet salesman, made the process simple and straightforward. No fuss no muss sales was pleasant not pushy and so easy! Easiest car purcha More

by djmccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Longo Toyota responded

Hi djmccarthy, Thank you for the awesome review! I am so pleased to read of the simple process provided by Fred. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 22, 2019

Thorough and committed to making sure we were happy Arina went above and beyond to ensure we were happy with our purchase. Highly recommend to anyone first time car buyer or not. She even helped me sco More

by Ggarciapipeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Mar 22, 2019 -

Longo Toyota responded

Hello Ggarciapipeline, THANK YOU so much for your feedback. I will be sharing your comments with Arina. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 22, 2019

Wonderful experience! Not only is Longo a great dealership but my experience with Arina has been superb! She answered all my questions and I couldn’t ask for a better car s More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Marcarian, Arina Romanovskaya
Mar 22, 2019 -

Longo Toyota responded

Hi Claudia, Thank you for sharing your experience and kind words about Arina. We are very fortunate to have her as part of our team. Keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 21, 2019

Happy Customer As soon as I got there Ruben greated me and showed me the huge car selection that Longo Toyota had. Once I made my choice on the car i wanted, the pa More

by Nokio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Longo Toyota responded

Good Morning Nokio - it's Longo Toyota wanting to THANK YOU so much, for taking your time, to post about your experience, we really appreciate this. Welcome to the Longo Toyota Family Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

March 21, 2019

Wonderful experience! Fred Williams was very patient and knowledgeable during our visit. He informed us about all our options and answered any questions we had. He supplie More

by Gabby Saenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Fong
Mar 21, 2019 -

Longo Toyota responded

Good Morning Ms. Saenz We can't thank you enough for sharing with others about your visit to Longo Toyota / Fred Williams. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and keep spreading the word about Longo / Fred we can never have enough business. Kary Loefler Guest Relations Director

March 19, 2019

Good Job Andy Love working with Andy, nice person and help me a lot, Got a 2019 Toyota Sienna XLE with a good deal!! I will recommend all my friend to Andy!! More

by wei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members / Andy. Make it a great day and hurry back! Team Longo

March 19, 2019

Great experience for my first purchase at a dealership! Oscar Orellano helped me with buying my first dealership car. I really wanted a prius and he helped me make that happen! He was very helpful, attentiv More

by Kraya
Recommend Dealer
Yes
Employees Worked With
Eddie Afra in financing was helpful too! Thank you Eddie!, Oscar Orellana
Mar 19, 2019 -

Longo Toyota responded

What a great way to begin our day at Longo Toyota - WOW - so happy for you and delighted to read of the caring attention provided by Oscar and the team. Welcome to the Longo Family! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

March 18, 2019

Rav4 xle Love that i was not being pressured. Everyone was extremely helpful and friendly. The process was long, but not stressful at all. Would definitely rec More

by WHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Longo Toyota responded

Thank you so much for the shout out on DealerRater - Wow you got a beautiful car... RAV4-XLE - Make it a great day and keep spreading the word about Fred / Longo we can never have enough business. Team Longo

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