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Longo Toyota

El Monte, CA

4.8
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,067 reviews

September 11, 2024

Noli helped me out got my oil change done and kept me informed would go back to him. More

by madrigal.jesus11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Longo Toyota responded

Thank you for your DealerRater posting and delighted knowing Noli took wonderful care of you and your investment (car). Hurry back

September 11, 2024

Was a very satisfying experience just one issue my battery is leaking acid and was check ok hope next time they look at it and see if is ok to be doing that but over all was top notch More

by mbrena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Longo Toyota responded

We’re glad to read that you had a positive overall experience with the service! However, we’re sorry to hear about the issue with the battery leaking acid. It's important to address that, as it can cause further damage. Please feel free to contact Ethan your service consultant to discuss in detail.

September 10, 2024

I had an excellent experience purchasing my new Landcruiser through Michael Kim. Michael was extremely responsive and honest. He was straight forward with everything up front and did everything to More

by Andrew L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Longo Toyota responded

Thank you so much for sharing your wonderful experience with Michael Kim! We’re thrilled to hear that your Land Cruiser purchase went so smoothly and that Michael’s responsiveness, honesty, and straightforward approach made the process seamless for you. It’s great to know that he was able to get you the car you wanted ahead of schedule and that you felt supported throughout the trade-in experience. Your recommendation means a lot, and we’re so pleased to hear you had an amazing overall experience. Congratulations on your new Land Cruiser, and thank you again for your kind words! Enjoy what you drive Andrew - Team Longo

September 10, 2024

Great service, clear and concise explanation by Alex Leyva. The technicians have not steered me wrong and their hard work is much appreciated. More

by abesaint876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Longo Toyota responded

Thank you for coming in for service. We truly appreciate your kind words about the great service provided. Alex Leyva’s clear and concise explanation is something we take pride in, and we’re glad it was helpful to you. Additionally, we’re grateful for your recognition of our technicians' hard work. Team Longo

September 09, 2024

Thanks Longo Toyota en especial Max very professional thank you so much I like the services More

by Sobeydatello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

Thank you for choosing Longo Toyota for your service needs. We truly appreciate your business and the opportunity to assist you. A special thanks for your kind words about Max and the service team. We’re delighted to hear that you had a positive experience and found our service to be professional and satisfactory.

September 09, 2024

Benjamin took great care of us. I do recommend going on the weekdays, on the weekends expect your care to take minimum 3 hours to service. More

by Justin90909090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

Thank you for your valuable feedback and for your trust in our service. We’re delighted to hear that Benjamin took great care of you. We apologize for any delays you experienced and appreciate your patience. Your suggestion to visit during weekdays is noted and will certainly help future customers plan accordingly. We strive to improve our service and efficiency continuously, and your insights are invaluable in this process. Thank you once again for your feedback and for choosing us.

September 08, 2024

Awesome experience, amazing speed, great people, such a nice dealership to go to for a car. More

by Ah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heecher Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and welcome to the Longo family

September 07, 2024

Great service and fast also very friendly Fix my recall and oil service that I requested More

by walter.calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sorry i do not remember his name booth #11
Sep 09, 2024 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

September 07, 2024

Mandi took care of my car ion 9/5 . She’s terrific. Best car care I’ve ever had. She went above and beyond to make sure I was taken care of. It was a pleasure for me to wait for my car More

by Livjohansen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review on DealerRater! We’re thrilled to hear that Mandi and our concierge team provided you with exceptional service on September 5th. It’s always our goal to go above and beyond for our customers, and it’s fantastic to know we succeeded in making your car care experience a pleasure. Your kind words mean a lot to us, and we’ll make sure to share your feedback with Mandi and the rest of the team. We look forward to serving you again in the future! Longo Toyota

September 03, 2024

They are friendly and keep engaged with client as we wait for vehicles and respect decision on moving forward with repairs and prioritizes service needed. More

by mariana
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Sep 04, 2024 -

Longo Toyota responded

They are friendly and keep engaged with client as we wait for vehicles and respect decision on moving forward with repairs and prioritizes service needed. Hurry back - Team Longo

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