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Longo Toyota

El Monte, CA

4.8
4,504 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,504 reviews

January 30, 2018

Sherri helped me along the way through My car crashed in an accident so I decided to buy a new car. Sheri helped me analyze my financial situation and compared different cars that might fit More

by 1988222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri Jiang
Jan 31, 2018 -

Longo Toyota responded

Good Afternoon 1988222, Wow sorry to read of the accident you were in and hope all is well. Thank you for taking time to share with others about your experience at Longo Toyota. I will make sure that Sheri receives a copy of this review, I know it will make her day, it certainly has made mine. Congratulations Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

January 29, 2018

GREAT SERVICE! Jose was a great! he provided a lot of helpful insight! helped me find the cheapest car with the lowest milage and even got a dent repaired on the car More

by alemunoz93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Longo Toyota responded

Happy Tuesday alemunoz93, From all of us here at Longo Toyota we wanted to thank you so much for posting this awesome DealerRater review on your experience. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo / Jose for your car care needs. Congratulations and welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

January 29, 2018

Happy with Certified Camry. David Reyes was very helpful with my used car search. I was interested in finding a used Camry at an affordable payment. He found me a great certified More

by Dwmurillo24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes, Nestor Molina
Jan 30, 2018 -

Longo Toyota responded

Good Morning Dwmurillo24 - it's Longo Toyota wanting to say CONGRATULATIONS. We're so honored that we've earned your trust. I'm so delighted to read of the caring attention provided by a few of our team members, Nestor/David. Make it a great day and keep enjoying your beautiful Toyota. Kary Loefler Guest Relations Director Longo Toyota - 626.80.6057

January 28, 2018

She makes Miracles happen! Laura Tan is great! Completely transparent, follows up fast, and is willing to go the extra mile for you. It was a pleasure working with her, I will d More

by HWCJimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Tan
Jan 29, 2018 -

Longo Toyota responded

Hi HWCJimmy, My name is Regina Flores, Guest Relations Supervisor for Longo. Awesome! You put a smile on my face, reading your feedback on your sales experience with Laura. We like to thank you for sharing your experience with us and our readers. Your feedback is very appreciated. Congratulations! Happy New Year! Regina Flores

January 28, 2018

Very Professional Such a great experience at Longo Toyota, Jorge C. Was very personable and professional at the Same time. He made me feel good about spending my money More

by Johnt51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Longo Toyota responded

Hello Johnt51, My name is Regina Flores, Guest Relations Supervisor for Longo. Fabulous! I'm so happy Jorge gave you a great sales experience. I know it was his pleasure helping you find the right vehicle for you. We like to thank you for sharing your experience with us and our readers. Your feedback is very appreciated. Congratulations! Happy New Year! Regina Flores

January 27, 2018

Excellent service ..we showed up got helped and they worked with us and made the purchase a lot easier. Definitely recommend longo toyota great experience. More

by GRojas325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Reyes
Jan 29, 2018 -

Longo Toyota responded

Hello GRojas325, My name is Regina Flores, Guest Relations Supervisor for Longo. Wonderful! I'm so happy David and Sam took great care of you. We like to thank you for sharing your experience with us and our readers. Your feedback is very appreciated. Congratulations! Happy New Year! Regina Flores

January 27, 2018

Buying a car made easy! Buying a car is not an easy task to do but with the amazing help of Cassey it was very pleasant. I had a bad experience at another dealership and I’am More

by Carla Aparicio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Longo Toyota responded

Hello Carla, My name is Regina Flores, Guest Relations Supervisor for Longo. I'm so happy Cassey took wonderful care of you during your auto purchase. We like to thank you for sharing your experience with us and our readers. Your feedback is very appreciated. Congratulations! Happy New Year! Regina Flores

January 26, 2018

Professional & Efficient: Longo Rocks This was the most professional experience I have ever had for purchasing a new vehicle. Steven Hess and Louis Wang are obviously on top of all aspect More

by Surfer Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hess
Jan 26, 2018 -

Longo Toyota responded

Good Afternoon Surfer Dude - From all of us here at Longo Toyota we wanted to say *******************CONGRATULATIONS**************************** We're so excited that you've chosen Longo Toyota /Steve for your car care needs. Make it a great day and make sure you keep spreading the word about Longo/Steve we can never have enough business. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

January 24, 2018

Easy! It was an easy process! Knowledgeable salesman Marcos Viveros and David Reyes! I love my car, it’s easy and smooth to navigate! Recommending to ever More

by Bernice41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Viveros, David Reyes
Jan 24, 2018 -

Longo Toyota responded

Thank you for sharing with all those who follow DealerRater about your experience. Congratulations on your recent purchase from Longo Toyota. Team Longo

January 24, 2018

A-1 service My experience at Longo Toyota in El Monte was nice and smooth. The night before I did my research on a specific car and set up an appointment to come More

by Alimarg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

Longo Toyota responded

Thank you so much for this awesome review. From all of us at Longo we wanted to say CONGRATULATIONS. Welcome to the Longo Family!

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