Back

Longo Toyota

El Monte, CA

4.8
4,505 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 4,505 reviews

November 12, 2017

No pressure, huge inventory Had a great experience with Jimmy Htun was my used car sales rep. He was patient with me even though I test drove 3 cars and took up a bunch of his ti More

by Petercgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Longo Toyota responded

Good Morning and Happy November - It's Longo Toyota wanting to THANK YOU so much for posting this amazing review on DealerRater. I will make sure that Jimmy receives a copy of this review, I know it will make his day, it certainly has made mine. Congratulations from Team Longo

November 12, 2017

Amazing Thank you andy wong It was a great deal. It was nice working with you! For my Rav4 Red 2018 thank you so so much More

by Isabella382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Longo Toyota responded

Good Morning and Happy November - It's Longo Toyota wanting to THANK YOU so much for posting this amazing review on DealerRater. I will make sure that Andy receives a copy of this review, I know it will make his day, it certainly has made mine. Congratulations from Team Longo

November 08, 2017

Longo Toyota - Awesome Experience Always Just made our family's 3rd Toyota purchase with Longo Toyota and as expected we had an exciting, frustration-free and fun experience buying a vehicle More

by Serdna81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Chow (I think Chow was the last name) from Financing
Nov 08, 2017 -

Longo Toyota responded

Thank you soooo much for coming back and seeing us not one time, not two times but THREE times Woot Woo! I'm so delighted to read of the caring attention provided by one of our team members, Isaac. I cannot wait to share this review with him, I know it will make his day, it certainly has made mine. Welcome back! Team Longo

November 08, 2017

Best customer service I had the opportunity to buy a car at Longo with the help of David Reyes. He provided me with truly exceptional service. I have never experienced car More

by Sq0331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Nov 08, 2017 -

Longo Toyota responded

Good Afternoon Sq0331, My name is Kary Loefler, Guest Relations Director for Longo Toyota - We all wanted to say CONGRATULATIONS on your recent purchase, we're so excited for you! Make it a great day and welcome to the Longo Family Sincerely, Kary

November 07, 2017

My man Cassey! Cassey Castaneda is a salesman who will do everything in his power to make you happy. Although negotiating is always tough, Cassey was direct, straigh More

by johnnguyen030500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2017 -

Longo Toyota responded

Good Morning and Happy November.... Boy is this year every flying by but guess what?? you have a beautiful vehicle from Longo Toyota to finish off the year NICE JOB.... Make it a great day - Thanks again for entrusting Longo Toyota/Cassey with your car care needs. Team Longo

November 07, 2017

Spark The best experience ever! Called got a price over the phone. Most dealers won’t or are afraid to do that. Came in test drive the car and within More

by Ev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Nov 08, 2017 -

Longo Toyota responded

CONGRATULATIONS on your new vehicle from Longo Toyota. I cannot wait to share this review with David, I know it will make his day, it certainly has made mine. Thank you Team Longo

November 06, 2017

Awesome Jeff do let us see all the cars we wanted in the back lot, he found the correct car I wanted and gave us a good price on my new 2018 SUV More

by Vnadine08
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Nov 06, 2017 -

Longo Toyota responded

Thank you for sharing your experience / visit at Longo Toyota - CONGRATULATIONS on your brand new 2018... Nice job Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

November 06, 2017

Top Dealership and Customer Service Cassey Castaneda is 10+ Salesman, knowledgeable, patient and very organized. Dealership is very clean and modern. It was a complete pleasure to do bus More

by M. GEORGESCU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Longo Toyota responded

Good Afternoon M. GEORGESCU - It's Longo Toyota wanting to THANK YOU so much for this awesome DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota for your car care needs. Welcome to the Longo Family Kary Loefler Guest Relations Director

November 06, 2017

Great experience! Our sales representative was not only friendly but very helpful. Went out above and beyond our expectations and to to get us the best deal possible. I More

by Kbulumptious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Nov 08, 2017 -

Longo Toyota responded

Thank you for sharing your experience on DealerRater - From all of us here at Longo Toyota Congratulations.... Team Longo

November 05, 2017

Excellent customer service and salesperson Cesar Macalino has always rendered excellent customer service since I met him at Longo Toyota in 2005. Because of Cesar, I buy all my Toyotas from Lon More

by blum525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Longo Toyota responded

Thank you for this awesome DealerRater review about your experience at Longo Toyota. I will make sure that Cesar receives a copy of this review, I know it will make his day, it certainly has made mine. Make it a great day Team Longo

...
373
...