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Longo Toyota

El Monte, CA

4.8
5,095 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,095 reviews

September 03, 2018

Easy and accomodating We went to Longo after searching online exhaustively, looking for the perfect pre-owned Tundra and they had 2 of them. We travelled all the way from P More

by ShericeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Longo Toyota responded

Hi ShericeM, CONGRATULATIONS on your new Truck. We are glad to read that Jorge took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

September 03, 2018

Used vehicle purchase I found the vehicle I wanted on Cargurus. The vehicle was at Longo Toyota. I sent a note of inquiry and was contacted by Oscar. We set a time for the More

by Lazyoaks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Sep 04, 2018 -

Longo Toyota responded

Hello Lazyoaks, My name is Jessica Becerra, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this great DealerRater review. I will make sure that Oscar gets a copy, I know it will make his day! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

September 02, 2018

They worked with me! Ruben was extremely friendly and helpful in the shopping process, shared useful information regarding the vehicle, and really worked to meet me at my More

by Palaciosclu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Longo Toyota responded

Hello Palaciosclu, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Ruben we could never have enough business. Welcome to the Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

September 02, 2018

Helpful employees Gracie was easy to work with. Fast and expedious. Answered all my questions and got me the car I wanted. Not pushy and got us through all the hassle. More

by Andreagshome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie Camba, Roy (Peng) Wu
Sep 04, 2018 -

Longo Toyota responded

Hello Andreagshome, THANK YOU so much for your feedback. I will be sharing your comments with our team. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

September 02, 2018

Longitude Toyota Review Very nice people. Helped us through every step of the purchasing process through the credit and financing and everything. Would come again and would r More

by antiquech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Sep 04, 2018 -

Longo Toyota responded

Hello antiquech, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater about your experience with Gracie. Welcome to our Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

September 01, 2018

Absolutely Amazing I went in to Longo Toyota to look at some cars since mine had abruptly broke down last Friday. I met with amazing sales man Jorge who gave me a great More

by Nwebb143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio Vidal
Sep 04, 2018 -

Longo Toyota responded

Hello Nwebb143, CONGRATULATIONS on your Camry. We are glad to read that Jorge and Ignacio took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

September 01, 2018

Amazing sale lady She honestly sale person Would recommend to everyone get her to serve you Her knowledge will get you out happy She also really helpful as soon u s More

by QZINSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Sep 04, 2018 -

Longo Toyota responded

Hello QZINSTER, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Gracie. From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

September 01, 2018

Straight foward. No BS. Fred Williams did a great job. Overall happy with my buying experience. I would come back again. I would recommend Longo Toyota. Keep up the good work More

by AlRav42017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Sep 04, 2018 -

Longo Toyota responded

Hi AlRav42017, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Oscar and Fred. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

August 30, 2018

Quick and easy Oscar is very helpful and courteous. He explained things clearly and very efficient. He got to the point and help us getting the best offer possible. More

by Longo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Aug 30, 2018 -

Longo Toyota responded

Thank you so much for sharing your experience on DealerRater. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo / Oscar for your car care needs. Have a Safe Holiday... Team Longo

August 28, 2018

Excellent Always very courteous and all the process was easy to understand since they have the time to explain everything in detail. I have bought other car More

by Sandramorales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Longo Toyota responded

Good Morning it's Longo Toyota wanting to say THANK YOU for posting your experience on DealerRater. We so honored you've chosen Longo Toyota for your car care needs. Make it a great day! Team Longo

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