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Longo Toyota

El Monte, CA

4.8
5,094 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,094 reviews

August 27, 2018

Honest dealer Jose del Solar is very honest, knowledgeable, and helpful. He took extra efforts to help us, even responding to my questions/text messages even if it More

by Susie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lee - very helpful
Aug 27, 2018 -

Longo Toyota responded

Happy Monday and THANK YOU so much for entrusting Longo Toyota / Jose with your car care needs. We know you have many choices when selecting a brand / dealership and we're all so honored. Keep spreading the word about Longo / Jose we can never have enough business. Kary Loefler Guest Relations Director

August 26, 2018

Patience and very willing Keep up the good work and don’t be pushy like other salesman! Great customer service and very prompt! A great example of a good salesman More

by Vengco, Orlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Aug 27, 2018 -

Longo Toyota responded

THANK YOU soooo much for sharing your experience on DealerRater. I can't wait to share this review with Oscar, I know it will make his day, it certainly has made mine. Make it a great day and welcome to the Longo Toyota Family! Team Longo

August 25, 2018

Easy and no games. Will work with when negotiating. Fantastic experience, matched the price of a different dealer through negotiations. Ever time they dropped their price Longo responded immediately. Wh More

by KHeinrich123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Longo Toyota responded

Happy Monday KHeinrich123 - THANK YOU so much for posting your experience on DealerRater, we certainly appreciate your efforts in recognizing one of our team members, Isaac. Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director

August 25, 2018

David was a pleasure to deal with, responsive to my questions, second vehicle purchased from him, will continue to work with him when in the market for a ne More

by longodavid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Longo Toyota responded

Happy Monday longodavid - THANK YOU so much for posting your experience on DealerRater, we certainly appreciate your efforts in recognizing one of our team members, David. Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director

August 25, 2018

Excellent Customer Service Cassey was very personable and approachable. Worked with my mom and I to get a good deal and made sure we were satisfied with our final decision. More

by lyssacos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Longo Toyota responded

Thank you for the shout out on DealerRater. Team Longo

August 25, 2018

Amazing She was extremely helpful and gave insightful information on the paperwork. She made sure we left with a clear understanding of all the required infor More

by ap186238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 27, 2018 -

Longo Toyota responded

Thanks for the shout out on DealerRater. Welcome to the Longo Toyota Family - Team Longo

August 23, 2018

Very Patient ! I came in not knowing what I qualified for and Isaac was very patient and informative. He laid out my options and even at the end when I had selected More

by Pdagui91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel !
Aug 23, 2018 -

Longo Toyota responded

Good Afternoon It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase with Isaac. I'm delighted to read of the caring Isaac displayed during your visit to our dealership. Welcome to the Longo Toyota Family! Team Longo

August 23, 2018

Best dealership The best price and the best service, Jose was very focus to help me finding the right truck, he follow up and check with me daily. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Chang
Aug 24, 2018 -

Longo Toyota responded

Thanks for the DealerRater shout out and delighted to know that Jeff and Jose took wonderful car of you and your car care needs. Have a wonderful weekend Kary Loefler Guest Relations Director

August 21, 2018

Great deal awesome service Came and helped me with all my question no games straight to business great customer services I would go back to cassey for any future car buys again More

by Mar360tor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Longo Toyota responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention that was provided by Cassey. Make it a great day! Kary Loefler Guest Relations Director

August 21, 2018

5 STAR SERVICE David was instrumental in my amazing experience when I purchased my 2017 Avalon. From the first point of contact David was attentive, patient and effi More

by Lyrique1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana, David Reyes
Aug 22, 2018 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting your experience on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored at Longo to be your dealership of choice. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

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