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Longo Toyota

El Monte, CA

4.8
4,553 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,553 reviews

June 20, 2017

Highly Recommend! Jeff, is a great guy to deal with. Unlike your typical car buying experience. I would highly recommend to anyone and trust that they wont get taken ad More

by Garrett T
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang
Jun 20, 2017 -

Longo Toyota responded

Good afternoon Garrett, My name is Regina Cortes, Guest Relations Supervisor for Longo. We want to thank you for your wonderful review. I want to thank you for sharing your experience with our sales Jeff. Your feedback is very important to us. Hope we see you soon, Regina Cortes

June 20, 2017

Sweet, knowledgeable and great service!! Gracie made the entire car shopping experience a pleasant one. She was very sweet, knowledgeable and compassionate to our needs. Thank you Gracie!!!! More

by Kmorales57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 21, 2017 -

Longo Toyota responded

The Top of the Morning to you.... It's Longo wanting to congratulate you on your recent purchase - Nice Job. We know you have many choices when selecting a brand and dealer and we're all very honored you've chosen Longo for your car care needs. Sincerely, Kary Loefler Guest Relations Director 626.580.6057

June 20, 2017

Purchased a C-HR Awesome Experience at Longo Toyota The experience at Longo Toyota was excellent. The sales agent Gracie Camba made the experience wonderful. She is very knowledgeable and trustworthy. More

by C-HR Buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 21, 2017 -

Longo Toyota responded

Someone has a beautiful C-HR - WOW - Hi my name is Kary Loefler, Guest Relations Director for Longo and I personally wanted to THANK YOU so much for posting this awesome review on DealerRater THANK YOU * THANK YOU * THANK YOU.... Make it a great day and welcome to the Longo family Kary

June 20, 2017

Fantastic Experience I came in the dealership knowing what I wanted to accomplish. Isaac insured that the process was easy and efficient. I got the car I wanted and was More

by Mboblit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2017 -

Longo Toyota responded

Good Morning Mboblit - It's Longo wanting to THANK YOU so much for your DealerRater review - THANK YOU * THANK YOU * THANK YOU - hey make it a great day and keep spreading the word about Longo / Isaac, we can never have enough business. Kary Loefler Guest Relations Director 626.580.6057

June 20, 2017

Jimmy Hong It very happy to buy a Toyota car at Longo Toyota in El Monte. sales was very friendly to explain all the question that I ask, it was nice to work wit More

by hongjimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 20, 2017 -

Longo Toyota responded

Good afternoon Hongjimmy, My name is Regina Cortes, Guest Relations Supervisor for Longo. Thank you for your wonderful review. I know Gracie will be very happy to know that she has answered all your questions and has exceeded your expectations. I will make sure her manager receives a copy of your feedback. Thank you! Congratulations! Regina Cortes

June 20, 2017

Excellent It was a nice experience dealing with a professional person as Gracie Camba. All our questions were answered n we received very good suggestions and h More

by Blessings8996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 20, 2017 -

Longo Toyota responded

Good afternoon Blessings8996, My name is Regina Cortes, Guest Relations Supervisor for Longo. Fantastic, I know after reading your review you have put a smile on Gracie. I'm glad all your questions were answered and she was able to give you some good suggestions. We want to THANK YOU for sharing your experience with our readers. Your feedback is very appreciated. Hope we see you soon, Regina Cortes

June 20, 2017

Returning customer Gracie was a great help selecting my previous car from Longo. With great customer service from sales personal like Gracie, it's no wonder why this was More

by 4Runner tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 20, 2017 -

Longo Toyota responded

Good afternoon 4Runner Tom, My name is Regina Cortes, Guest Relations Supervisor for Longo. Awesome! Thank you for being part of our Family! First, thank you for purchasing your 4th car from Longo! That's awesome! I'm so happy Gracie helped you again with selecting the right vehicle for you. You have put a smile on my face just knowing your happy. I also want to thank you for sharing your experience with us. Congratulations and hope we see you soon! Regina Cortes

June 19, 2017

Great easy going sales guy! No pressure approach and always honest. Ready to provide quotes and always accessible. I have bought a van from him and I had the most awesome person More

by Faisalad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang
Jun 19, 2017 -

Longo Toyota responded

Happy Monday Faisalad - it's Longo Toyota - Wow what a great way to begin our day with this awesome review. Thank you so much for sharing with others about your experience. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 19, 2017

U want a good deal need to see Gracie cambo I like that they make u feel win u ate buy a car or truck they make u feel like family and that's important to me More

by Kevin Renner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 20, 2017 -

Longo Toyota responded

Hi Kevin, My name is Regina Cortes, Guest Relations Supervisor for Longo. Awesome! I'm so happy Gracie Cambo welcomed you to our family and helped with your auto purchase. We want to thank you for sharing your wonderful experience with us. Your feedback is very important to us. THANK YOU! Welcome to our LONGO FAMILY! Regina Cortes

June 19, 2017

Enjoyable experience Issac was very helpful throughout every aspect of the car buying process. I haven't purchased a new car in several years and wasn't looking forward t More

by Garci646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2017 -

Longo Toyota responded

Hello Garci646, My name is Regina Cortes, Guest Relations Supervisor for Longo. Congratulations! I'm so glad Issac was very helpful during your vehicle purchase. We understand this is a very big purchase and can be overwhelming. I know Issac will be happy he has exceeded your expectations. Thank you for sharing your awesome review with us! Welcome to our LONGO FAMILY! We hope to see you soon, Regina Cortes

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