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Longo Toyota

El Monte, CA

4.8
5,417 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,417 reviews

July 08, 2018

Great guy I usually feel overwhelmed with car dealers but Isaac made my time smooth and was very patient. I would recommend anyone to ask for him when at this d More

by Sml12392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Longo Toyota responded

Thank you so much for taking time to post on DealerRater about your experience at Longo Toyota and with Isaac. We know you have many choices when it comes to a dealership/brand and we're all very honored you've chosen Longo / Isaac for your car care needs. Team Longo!

July 08, 2018

I thank and appreciate Alex sincere costomer service. Alex offered me the best Prius II I was loking for. This car has modern driving sensors, which I think only on a few Prius II or other model cars are More

by Arshak Yari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Liukimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Longo Toyota responded

Happy Monday Arshak Yari - It's Longo Toyota wanting to say CONGRATULATIONS on your brand new Prius II and welcome back to Longo. I will make sure that Alex receives a copy of this review, I know it will make his day, it certainly has made mine. Team Longo

July 07, 2018

Cassey Castaneda Cassey is so far the best sells consultant I have ever dealt with. Good deal, Plus makes the whole process very easy. Will definitely return to him f More

by Jesus81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

Longo Toyota responded

Hello Jesus81, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater. Cant wait to share your comments with Cassey. Welcome to our Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

July 07, 2018

Nice and knowledge we brought a 2018 Rav4 xle here.Takin nicely explain the detail and options for us. we are very appreciated his help. salesman Ken also vey nice. More

by wen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takin Ghaznavi
Jul 09, 2018 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your experience. We appreciate your efforts in recognizing one of our team members, Takin/Ken. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

July 07, 2018

Service, Commitment & Customer Focus My salesperson was Laura Tan. She provided me with an unsurpassed level of service and attention with respect to the vehicle I was shopping for. Her More

by John_GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tan
Jul 07, 2018 -

Longo Toyota responded

Hello John_GG, CONGRATULATIONS on your new purchase. We are glad to read that Laura took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

July 07, 2018

Easy Peasy Initially looked at another dealership. Got the run around. Talked to Laura Tan, and she was amazing. Got me what I wanted and then some More

by Crane01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tan
Jul 09, 2018 -

Longo Toyota responded

Happy Monday and thank you for the kind shout out on DealerRater. I will make sure that Laura receives a copy of this review. I know it will make her day, it certainly has made mine. Team Longo Toyota!

July 05, 2018

Quick and friendly service I loved how fast and easy the process was. My dad and I did some research beforehand and communicated with my salesperson David regarding pricing and More

by Kellyikeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi, David Reyes
Jul 05, 2018 -

Longo Toyota responded

Good Afternoon Kellyikeda THANK YOU so much for recognizing a few of our team members, David/Takin. We certainly appreciate this shout out on DealerRater. Make it a great day and welcome to the Longo Toyota Family! Team Longo

July 05, 2018

Best Purchasing Experience This was my first time buying a new car. Both Jeffrey and Kevin made it an extremely pleasant experience. Everything was explained clearly and precise More

by carguy0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang, Kevin Canales
Jul 06, 2018 -

Longo Toyota responded

Good Afternoon carguy0701 - it's Longo wanting to say THANK YOU for your efforts in recognizing a few of our team members Kevin/Jeff. We cannot wait to sell you your next vehicle - hurry back! Welcome to the Longo Family Team Longo

July 05, 2018

Good positive, honest and trustworthy Good relations between my sales manager and the other people who worked in surrounding area.. The men and women were professional and kind and consid More

by Ines thankful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa service. . Bill Banco
Jul 06, 2018 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for this awesome DealerRater posting - from all of us at Longo Toyota WELCOME TO OUR FAMILY! Team Longo

July 05, 2018

Pleasant service with very good prices Very satisfied with our service. Customer service is great and so are the prices! The amenities are a plus! They go above and beyond to help us get a More

by Lizcortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Longo Toyota responded

Thank you for your kind words about your visit to Longo Toyota / Ruben. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo Toyota for your car care needs. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

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