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Longo Toyota

El Monte, CA

4.8
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,131 reviews

November 01, 2017

Purchased a dream car!! Good service! It has a lot of chooses of Prius in Longo Toyota. We have been shopping around for the Prius 3 touring and we find at Longo, it is the More

by MayC28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Luu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Nov 03, 2017 -

Longo Toyota responded

Hello MayC28, My name is Regina Flores, Guest Relations Supervisor.. It is so wonderful to know you're happy. I know Andy Luu and Oscar Orellana will be pleased to know that they have exceeded your expectations. Thank you for choosing Longo and being a part of our success. Congratulations! Regina Flores

October 30, 2017

Purchase Toyota Corolla This was the easiest auto transactio0n I have ever made. The entire process from beginning to end took less than 2 hours, including returning a rental More

by corolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Longo Toyota responded

Happy Monday - It's Longo Toyota wanting to say THANK YOU so much for your review. We know you have many choices and we're all very honored that you've chosen Longo Toyota for your car care needs. Team Longo

October 30, 2017

Quality Service from Sales associate I've been shopping around for an affordable Used Vehicle in good condition and came a cross a great find at Longo Toyota. Due to my schedule, I was on More

by ruby11707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Longo Toyota responded

Thank you so much for sharing with others on DealerRater about your visit to Longo Toyota. I'm delighted to read of the caring attention provided by Ruben. Make it a great day and once again, thank you for being the most important part of our business. Kary Loefler Guest Relations Director 626.580.6057

October 29, 2017

Best people make the best dealership I just bought my third vehicle at Longo Toyota. A great dealership made that way by fabulous staff like David Cheng. David is straight forward, knowle More

by Bill H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheng
Oct 30, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome DealerRater review about your visit at Longo. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 29, 2017

Amazing customer service Longo Toyota made my first car-buying experience as pleasant as possible. Jose (JDS) did everything he could to ensure I went home with the exact car More

by vdelariva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Longo Toyota responded

Happy Monday and what a great way to begin my day - Good Morning - my name is Kary Loefler, Guest Relations Director for Longo Toyota - We cannot thank you enough for posting this wonderful DealerRater review about your experience. Make it a great day and keep spreading the word about Longo / Jose, we can never have enough business. Kary

October 28, 2017

Very helpful Our sales consultant was very helpful and listened to our requests. It was also a very hot day and he provided cold water for me and my family. More

by Rpalmares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2017 -

Longo Toyota responded

Good Morning Rpalmares - it's Longo Toyota - thank you for sharing with all those who follow DealerRater about your experience. I'm hoping the next visit you have we can earn a 5 star rating. If there is anything you would like to share in how we can improve our process, please feel free to reach out to the Guest Relations Dept., they're always here to listen as well as your sales consultant Ruben. Make it a great day Team Longo

October 27, 2017

Best experience ever thanks to David Reyes David Reyes was professional and personable and most helpful to our whole family. Very knowledgeable. He found us exactly what we wanted, Toyota RAV4 More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Oct 28, 2017 -

Longo Toyota responded

Happy Saturday Patricia - It's Longo Toyota wanting to scream from the skies CONGRATULATIONS - We are so happy for you and delighted to know that you will be returning and referring all your family/friends. I cannot wait to share this review with David, I know it will make his day, it certainly has made mine. Thank you once again, for being the most important part of our business. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 27, 2017

Excellent Customer Service I would definitely recommend family and friends to go with Ruben Cardenas if they want to purchase a vehicle! Excellent service very nice and patient More

by DodgerBlue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2017 -

Longo Toyota responded

GO DODGERS #1...... Good Morning it's Longo Toyota - I'm so delighted to read about your visit with Ruben and know that if you ever have any questions about anything, please make sure to reach back out to Ruben, he's always here to listen Congratulations Team Longo

October 26, 2017

Ine satisfied customer! I was very happy with the whole experience the moment I walked in the store! My sales representative was a warm and accommodating person and made it More

by Toyotacorolla
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2017 -

Longo Toyota responded

Good Morning it's Longo Toyota wanting to THANK YOU so much for posting this awesome DealerRater review about your experience. We know you have many choices when selecting a brand and a dealer and we're all very honored you've chosen Longo for your car care needs. Congratulations Team Longo

October 25, 2017

Awesome!!! Five Stars!! My wife and I purchased a new FJ Cruiser back in 2007 from Longo. It was a great experience. We've always had it serviced there and it still runs like More

by Twoyodas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Oct 25, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting us with your car care needs. What a great way to start my day. I will make sure that Arina receives a copy of this review, I know it will make her day, it certainly has made mine. Call us if you need us, we're always here to listen Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

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