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Longo Toyota

El Monte, CA

4.8
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,067 reviews

August 19, 2017

Purchase of a new Toyota Highlander I am very happy with the purchase of my new Toyota Highlander, and also very satisfied with the great customer service provided by Ms Gracie . She is More

by Lucia A Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 21, 2017 -

Longo Toyota responded

Hello Lucia A, Thank you so much for posting this awesome review, We know you have many choices when selecting a brand /dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and hurry back. Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 19, 2017

Great experience Thank you Jose for all your help especially checking other cars to make sure I got the bast deal. You're the best... Love my new car!! More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Longo Toyota responded

Happy Monday - It's Longo Toyota wanting to say CONGRATULATIONS on your newly purchase Toyota and thank you for entrusting us with your car care needs. Make it a great day and welcome to the Longo Family. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 18, 2017

All questions answered Gracie was very knowledegable and answered every single question of any concerns I had regarding financing and the cars I wanted to purchase. I am in More

by Happynow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 18, 2017 -

Longo Toyota responded

Good Morning Happynow - it's Longo Toyota - Thanks for the great shout out on DealerRater about your experience. I'm delighted to read of the caring attention provided by Gracie. Have a wonderful weekend Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 17, 2017

Finally bought a RAV4 I love my new car it is the base model but it still looks expensive which I love and it has Bluetooth and rear view camera. Gracie was friendly and m More

by Cmontellano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 18, 2017 -

Longo Toyota responded

LOVE * LOVE * LOVE this review/photo - Good Morning it's Longo Toyota. We all wanted to congratulate you and your family on your brand new Toyota NICE JOB! Make it a great weekend and keep spreading the word about Longo / Gracie, we can never have enough business. Kary Loefler Guest Relations Director

August 17, 2017

Hands down the best car buying experience. Arina was fantastic. Prior to contacting Arina at Longo, I went through 4 other Toyota dealerships. Trying to get a Specific Toyota Tacoma. all of t More

by billygoatbiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Aug 18, 2017 -

Longo Toyota responded

Happy Friday and THANK YOU so much for posting this awesome 5 star DealerRater review about Longo Toyota / Arina. We know you have many choices when selecting a brand/ dealer and we're all very honored you've chosen Longo for your car care needs. Welcome to the Longo Family! Kary

August 16, 2017

AWESOME CUSTOMER SERVICE Hi Longo, My name is Valerie Freeman and I NEVER had such a great experience at a dealership in my entire life...and I have lived a long time my frie More

by VALERIE FREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Longo Toyota responded

LOVE * LOVE * LOVE this posting - It's Longo Toyota wanted to THANK YOU so much for taking time to share your experience. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and have a wonderful weekend. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 16, 2017

Best car dealership experience I've had! I was so pleased with the service were got from the whole team at Longo Toyota El Monte, especially David Reyes and JJ in financing! They really got u More

by NDElgadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jules "JJ" Lee, David Reyes
Aug 17, 2017 -

Longo Toyota responded

Thank you so much for posting your experience at DealerRater - Hi my name is Kary Loefler and I manage our online reputation for Longo Toyota. I'm so delighted to read of the caring attention provided by a few of our team members. Make it a great day, welcome to the Longo Family and hurry back! Kary

August 15, 2017

Longo is the best I think in all my extended family has purchased about 20 Toyotas all from Longo, all from Allen Hon. There's a reason why. Both are the best in the bu More

by Adam Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for your loyalty to Longo Toyota. We know you have many choices when selecting a brand / dealer and we're all very honored you and your family keeping choosing Longo for your car care needs. Sincerely, Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 14, 2017

Love my Toyota Fast, easy transaction. Great price and got everything I needed and wanted. By far the easiest place to do business with. Other dealers wasted my ti More

by S. Qualls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Altonio (Tony) Taylor
Aug 14, 2017 -

Longo Toyota responded

Happy Monday S. Qualls - It's Longo Toyota / Tony - from all of us here we wanted to say CONGRATULATIONS on your brand new Toyota. Call us if you need us we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 14, 2017

Before signing your paper buying Toyota, give Ray a call If you are buying a Toyota, give Ray a call before signing and accept your offer, I was in the market for a 2017 highlander for 6 months, wasted too m More

by Mr. GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Cheng
Aug 15, 2017 -

Longo Toyota responded

Good Morning and Longo LOVES * LOVES * LOVES guest that are 200% satisfied THANK YOU so much for sharing your experience with all those who follow DealerRater. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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