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Longo Toyota

El Monte, CA

4.8
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,131 reviews

August 17, 2017

Best car dealership experience I've had! I was so pleased with the service were got from the whole team at Longo Toyota El Monte, especially David Reyes and JJ in financing! They really got u More

by NDElgadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules "JJ" Lee, David Reyes
Aug 17, 2017 -

Longo Toyota responded

Thank you so much for posting your experience at DealerRater - Hi my name is Kary Loefler and I manage our online reputation for Longo Toyota. I'm so delighted to read of the caring attention provided by a few of our team members. Make it a great day, welcome to the Longo Family and hurry back! Kary

August 16, 2017

Longo is the best I think in all my extended family has purchased about 20 Toyotas all from Longo, all from Allen Hon. There's a reason why. Both are the best in the bu More

by Adam Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for your loyalty to Longo Toyota. We know you have many choices when selecting a brand / dealer and we're all very honored you and your family keeping choosing Longo for your car care needs. Sincerely, Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 14, 2017

Love my Toyota Fast, easy transaction. Great price and got everything I needed and wanted. By far the easiest place to do business with. Other dealers wasted my ti More

by S. Qualls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Altonio (Tony) Taylor
Aug 14, 2017 -

Longo Toyota responded

Happy Monday S. Qualls - It's Longo Toyota / Tony - from all of us here we wanted to say CONGRATULATIONS on your brand new Toyota. Call us if you need us we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 14, 2017

Before signing your paper buying Toyota, give Ray a call If you are buying a Toyota, give Ray a call before signing and accept your offer, I was in the market for a 2017 highlander for 6 months, wasted too m More

by Mr. GP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cheng
Aug 15, 2017 -

Longo Toyota responded

Good Morning and Longo LOVES * LOVES * LOVES guest that are 200% satisfied THANK YOU so much for sharing your experience with all those who follow DealerRater. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 14, 2017

Purchase of a Certified Pre-owned 2014 RAV4 Juan Maldonado, a Longo pre-owned sales consultant assisted me with my purchase. He was exceptionally helpful, friendly, and professional. I would h More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Longo Toyota responded

Good Morning Donna What a great way to begin my day - Thank you so much for this awesome review and congratulations on your recent purchase from Longo Toyota. Make it a great day Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 13, 2017

Excellent service I came from Temecula to Longo Toyota because of the excellent service that was given to my friend and brother when they made their purchases. More

by Susan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Longo Toyota responded

Thank you so much for the drive you've taken to come and do business with Longo Toyota - We can't thank you enough! Make it a great day and welcome the Longo Family! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 13, 2017

Used car purchase Our salesman was very helpful and very nice. He took me through all the steps of buying a car. I thoroughly enjoyed working with David. More

by wa6bjp
Recommend Dealer
Yes
Employees Worked With
David Reyes
Aug 14, 2017 -

Longo Toyota responded

Thanks for the DealerRater shout out! Enjoy your Toyota from Longo and keep spreading the word about David, he can never have enough business. Kary Loefler Guest Relation Director Longo Toyota 626.580.6057

August 13, 2017

Came in nervous, left with a smile I might not be a typical customer in that I knew exactly what I was looking for. With that in mind, Takim was very mindful and helped me quickly and e More

by Taylor_SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Aug 14, 2017 -

Longo Toyota responded

Happy Monday - it's Longo wanting to THANK YOU so much for your review. Congratulations on your newly purchased vehicle from Longo Toyota / Takin. Make it a great day Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 13, 2017

Great Customer Service Truck shopping was fast and easy. Rigo was helping out at first but he was called by his referral appointment and he was able to get Ruben Cardenas to More

by MCarbajal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Longo Toyota responded

WOW * WOW * WOW thank you so much for this awesome review on DealerRater - Hi my name is Kary Loefler and I manage our online reputation. I will make sure that Ruben receives a copy of this review, I know it will make his day, it certainly has made mine. Go Longo Toyota! Kary

August 12, 2017

The best car buying experience in my life. I had the best car buying experience I have ever had with David Reyes. It was a pleasure to work with him, he was very polite, professional, and expl More

by Candicane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy can't remember his name but he was also great and so was the guy at the gate, David Reyes
Aug 12, 2017 -

Longo Toyota responded

Thank you so much for sharing with others who follow DealerRater about your experience at Longo Toyota. I will make sure that David receives a copy of this review. Make it a great day and thank you once again for entrusting Longo with your car care needs. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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