Longo Toyota

BEST SERVICE EVER My parents and I drove from San Jose, CA to Longo Toyota in search for a 2014 Toyota Highlander, the car shopping experience was so great I need to sp My parents and I drove from San Jose, CA to Longo Toyota in search for a 2014 Toyota Highlander, the car shopping experience was so great I need to spread the word. CHRISTIAN EGURVIDE is the guy to see at Longo Toyota. Christian is bilingual in Spanish and English, he is very professional listened to what it was we wanted and did not try to push anything we were not interested in. We are very happy with the price of the vehicle! Before we drove off he helped me connect my Bluetooth and made sure I knew what every button was for. I am so happy we made the drive and in the future will make the drive again for other vehicle purchases. Overall my parents and I are very satisfied with the purchase and purchasing experience. Thank you Christian! More

The best, simply the best! Hitched a ride with my sister who had bought a car from Fred Williams in 1998! And I drove my new Pre-owned Certified Used Toyota Carolla L home. Fr Hitched a ride with my sister who had bought a car from Fred Williams in 1998! And I drove my new Pre-owned Certified Used Toyota Carolla L home. Fred Williams is a super salesman. Stayed after hours just to help me! And, It was so late he prayed that I would get home safe! I love the fact that all Certified Pre-owned Used cars from Longo Toyota come with a set of brand new tires and new brakes. I like the fact my car was previously driven by Enterprise Car Rental Company because I know rental cars must be checked in and out, and repaired right away! Maintenance record is perfect! I drove two identical cars and like how one drove better. I said Why would I say that to which Mr. Williams said the one I liked better was smoother. I like that because I was certain I chose the right one! Five stars to my experience. I have already told others in Palm Springs to go to Longo Toyota in El Monte! More

Purchasing cars from Arina Romanovskaya at Longo Toyota We had planned to purchase a Toyota Corolla. We went through the Longo Toyota at El Monte’s website to contact a sales person and we decided to c We had planned to purchase a Toyota Corolla. We went through the Longo Toyota at El Monte’s website to contact a sales person and we decided to call Arina Romanovskaya. We spoke with Arina and she was nice enough to accept us within an hour. I had asked about prices over the phone. When we got there Arina had the price with the entire breakdown and expenses printed ready in a file for us. Arina was very professional, knowledgeable, detailed, courteous, organized with excellent communication and people skills. She went through all the details and all financing with us and made us feel very comfortable. Arina made the process so simple, straightforward and easy for us that we decided to buy a second Toyota and my sister that was also there decided that she would like to purchase a third one. Even though my sister had some issue with her credit Arina helped us buy the car. She also worked with her manager to help us get a better price. Arina has excellent management abilities. Through the whole process she was always a few steps ahead running back and forth to put everything together from insurance, finance, window tinting, ordering the accessories, all lined up for us and they were delivered as promised. Arina explained Gap Insurance and Warranties with such detail and patience, that we had never experienced before. During test drive she was very patient and knowledgeable explaining everything in detail like a teacher. Two of the cars did not have bumper protection and she immediately had it all taken care of. She went through phone pairing and Bluetooth hands free functions and voice recognition. Demonstrated Sirius XM satellite radio and all that went with it. For insurance Arina immediately contacted Juan Reyes, AAA Insurance agent at Longo Toyota. He came over and set up the car insurances and took care of it very smoothly. Arina took us to the service department and introduced us to Jimmie Sauceda and the manager Matthew Menendez. They were both very helpful and professional explaining the window tinting, pricing and future servicing for our cars. She also went over the maintenance schedule. For financing at Longo, Arina took us to Rachel Amin who was a very nice lady, super professional and organized. She had inputted everything in the computer system and all completed so when we sat at her desk she only had to go over them with us and get our signatures. She also explained other protection programs Toyota has in detail for us very patiently even though it was late at night. Though the process took many hours Arina worked tirelessly and stayed very late until the whole process was completed late at night. We were hesitant about car dealerships but after working with Arina we have a different perception of car dealerships. Arina Romanovskaya’s outstanding first class, top- notch customer service, professionalism, caring, kindness, knowledge, patience and many follow ups to make sure everything is to our satisfaction has left us with a very pleasant and memorable experience. We went to buy one Toyota and we left with three Toyotas a few hours later, and it was all because of the experience we had with Arina Romanovskaya at Longo Toyota. Thank you Arina and the Longo Toyota Team. More

Takin Ghaznavi Takin was very friendly and knowledgeable. He carried himself in a professional manner while creating a friendly relationship with us during our visit Takin was very friendly and knowledgeable. He carried himself in a professional manner while creating a friendly relationship with us during our visit to Longo Toyota. He quickly answered any questions we had and was very familiar with Toyota vehicles. Our experience with Takin was pleasant and I would recommend him to anyone in the market for a used vehicle. More

Exelent Good customer service Seller explain options very well very patient with us. He knew his work . Very good deals . I really recommended Ruben Cardenas Good customer service Seller explain options very well very patient with us. He knew his work . Very good deals . I really recommended Ruben Cardenas longo More

Lucky find Came to look ata mini leaving with a genesis thank you ruben for all your help will definitely be a reoccurring customer for all my car buying needs. Came to look ata mini leaving with a genesis thank you ruben for all your help will definitely be a reoccurring customer for all my car buying needs. More

Exceptional Takin went above and beyond to help me find a car. With my recent accident and total loss of my previous car I was in no mood to feel any pressure or Takin went above and beyond to help me find a car. With my recent accident and total loss of my previous car I was in no mood to feel any pressure or stress. Takin did a great job in not being pushy and was willing to answer any questions and understood my best interest. More

It was great The sales man was great and service I recommend longo Toyota to buy a car this is the second time I buy my car there and with the same salesperson tha The sales man was great and service I recommend longo Toyota to buy a car this is the second time I buy my car there and with the same salesperson thank Rodrigo. More

Highly recommend. Outstanding Service This is the second time Takin helped us with the purchase of our cars. He provided us good service and has always been friendly. With his knowledge This is the second time Takin helped us with the purchase of our cars. He provided us good service and has always been friendly. With his knowledge of the cars he made it easier for us to make a decision, he handled issues for us to ensure we are satisfied. Because of his professionalism and outstanding customer service I highly recommend Takin on your next car purchase. I will recommend him to my family next time they decide to purchase a car. Good Job Takin, your excellent demeanor always helps customers feel important and that's how I felt when I was dealing with you. Thank you for all your help. More

Highly recommend! I am so grateful for everything Takin was able to do for me. He did an amazing job. Highly recommend to anyone. It was my first time buying a car and I am so grateful for everything Takin was able to do for me. He did an amazing job. Highly recommend to anyone. It was my first time buying a car and it was a wonderful experience. More