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Longo Toyota

El Monte, CA

4.8
5,149 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,149 reviews

June 26, 2017

Good job Nestor has amazing patience as I searched for a used vehicle. I was very particular of what I was looking for but he endured the heat with me as we se More

by Flip4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Molina
Jun 27, 2017 -

Longo Toyota responded

Good morning Flip4, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I'm very happy Nestor took great care of you. That's fantastic! He was able to find the right vehicle for you and with no down payment. We like to thank you for choosing Longo and sharing your feedback with us. Congratulations! Regina Cortes

June 25, 2017

Excellent detailed Service & Sales Your team is efficient and detailed. We reviewed inventory, located the best matches and chose the best car for our needs. Rep explained everything a More

by Alex T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil P, David Reyes
Jun 26, 2017 -

Longo Toyota responded

Good Morning Alex T - My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to personally congratulate you on your recent purchase from our dealership. I'm so delighted to read of the caring attention provided by our team members. Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary

June 24, 2017

Great experience. Exceptional customer service!! I had bought several cars from this dealer and every single time the personnel was helpful and attentive. Sergio Gamboa helped me with my last 3 cars More

by Belinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Longo Toyota responded

Good Morning Belinda and Welcome back- it's Longo Toyota wanting to THANK YOU so much for this awesome review on one of our team members. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 24, 2017

As good as it gets. My experience with Longo Toyota was just about perfect. Issac was one of the greatest salesman ive ever seen and will answer every question you have a More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Longo Toyota responded

Good Morning Ryan - My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to personally congratulate you on your recent purchase from our dealership. I'm so delighted to read of the caring attention provided by our team members. Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary

June 24, 2017

Best dealership Close to my house. Friendly people and clean place. The best dealer and best deal price of the car . I will recommend longo Toyota to all my friends a More

by Mikee05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Longo Toyota responded

Happy Monday it's Longo Toyota wanting to THANK YOU so much for the shout out - Make it a great day. Kary Loefler Guest Relations Director 626.580.6057

June 24, 2017

Pleasant and no pressure The dealership went out of their way to make sure that I was helped quickly. The wait was short, the test drive was informative, and it was not a high More

by ___err
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jun 26, 2017 -

Longo Toyota responded

It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase at Longo,. we're so excited for you. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 24, 2017

"Treat your customers like how you want to be treated" I've had dealt with many car salesman and my overall experience with them were all negative until I meet Jeff (Internet Sales Manager). Dealing with More

by Lbstinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang
Jun 26, 2017 -

Longo Toyota responded

Good Morning Lbstinger and Happy Monday it's Longo Toyota wanting to THANK YOU so much for this awesome review on one of our team members. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 24, 2017

David Reyes is the best Sales consultant I had previous issues when buying from a different dealership, including a pushy sales person and a car that was in an accident but was not claimed. C More

by Ninagalarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jun 26, 2017 -

Longo Toyota responded

Good Morning Ninagalarza - My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to personally congratulate you on your recent purchase from our dealership. I'm so delighted to read of the caring attention provided by our team members. Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary

June 24, 2017

Wonderful Experience My experience at this dealership was stress free. Mr Reyes was professional , helpful and knowledgeable . He made us feel like we were heard and he of More

by Lucy27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jun 26, 2017 -

Longo Toyota responded

Good Morning Lucy27 and Happy Monday it's Longo Toyota wanting to THANK YOU so much for this awesome review on one of our team members. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 22, 2017

Amazing customer service Christian Egurvide was my dealer and he was on top of his game. Very helpful and very friendly. I had a bad experience before him and he went out of h More

by alicesur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Longo Toyota responded

Good Afternoon It's Longo Toyota wanting to say CONGRATULATIONS on your recently purchased vehicle - we know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo / Christian for your car care needs. Call us if you need us, we're always here to listen. Kary Loefler

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