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Longo Toyota

El Monte, CA

4.8
5,083 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,083 reviews

March 28, 2017

"A" Rating Seller! 1st time buyer here & david made my experience a awesome one, very quick service but proper service, not rushing at all to sell us anything. He was More

by Viclongo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 29, 2017 -

Longo Toyota responded

CONGRATULATIONS to you for being a 1st time buyer Woot Woo! and guess what you came to Longo Toyota Nice Job..... Hi my name is Kary Loefler and we're so darn excited for you. Welcome to the Longo Family and call us if you need us we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 28, 2017

Brandon Cruz is excellent!! Brandon really tooo cards of us! He was attentive and was a pleasure to work with! Definitely woks recommend him and longo to friends and family!! More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Longo Toyota responded

Good Morning - It's Longo wanting to THANK YOU so much for this Dealer Rater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Keep spreading the word about Longo / Brandon we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota

March 28, 2017

Best Customer Service Ever Experience with Isaac & William was more than just amazing. I was explained everything thoroughly, & felt like I was not just being sold a car Thanks! More

by ElizabethC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
Mar 28, 2017 -

Longo Toyota responded

Good Morning - WOW thanks for the shout out on Dealer Rater - Hi my name is Kary Loefler and I manage our online reputation. I can't wait to share this with the boys Isaac & William, I know it will make their day. Call us if you need us, Isaac/William are always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 28, 2017

A professional who cares about your happiness I bought a certified preowned 2014 Toyota Corolla Sport last week. Ruben Cardenas and Willam Phan were the outstanding personnel that handled my pur More

by Salazarcr716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Phan
Mar 29, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review - I'm so delighted to read of the caring attention that was provided by a few of our team members Ruben / William. I will make sure they receive a copy of this review, I know it will make their day, it certainly has made mine. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 25, 2017

Jeff was great to work with I had to get a new car quickly and Jeffrey was excellent to work with. We came in wanting a Prius Prime and he answered all our questions and gave us More

by danle8386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang
Mar 27, 2017 -

Longo Toyota responded

Good Morning and Congratulations on your brand new Toyota - Woot Woo! Hi my name is Kary Loefler and I manage our online reputation. We know you have many choices when selecting a brand/dealer and we're very honored you've chosen Longo for your car care needs Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 25, 2017

Great service I came in looking for a Prius prime. Brandon was very accommodating and worked to get me a great deal. He provided great service that I bought my new More

by cdemanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Longo Toyota responded

WOW - what a great way to begin my day - THANK YOU so much for this awesome review, I can't wait to share this with BC, I know it will make his day, it certainly has made mine. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

March 24, 2017

Certified used car purchase I called the sales representative who worked with me on my 2014 corolla to find out about getting another corolla once the insurance settled my accide More

by 2015Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 27, 2017 -

Longo Toyota responded

Good Morning 2015 Corolla - We're sorry to hear about your accident and I'm hopeful that everyone is okay after this incident. We'll be here ready for you, when you're ready, just call David Reyes and you will not be sorry. Make it a great day and be safe Kary Loefler Guest Relation Director Longo Toyota

March 23, 2017

Lizette gave excellent service! It's nearing the end of the lease of my vehicle and lizette helped myself and my girlfriend look at different options that was best for us. She made s More

by Lionesspryde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Longo Toyota responded

Good Afternoon Lionesspryde - It's Longo Toyota WOW want an awesome review about one of our team members, Lizette Vega. We cannot thank you enough for taking time to share with others about your experience. Make it a great day and get out there and drive that beautiful Toyota. Sincerely, Kary Loefler, Guest Relations Director, Longo Toyota, 626.580.6057

March 23, 2017

Got New RAV4 XLE Andy is very professional and friendly. Also, he is very patient and he answered me many questions about what car I wanna buy. I am very appreciate More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Longo Toyota responded

Thank you for the great shout out, I will make sure that Andy receives a copy of this review Welcome to the Longo Family - Kary Loefler, Guest Relations Director Longo Toyota...

March 22, 2017

An easy decision We knew what we wanted to purchase but Isaac made it easier for us to decide. He provided everything that we asked for and waited for us until we got More

by Carguy73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Wang
Mar 22, 2017 -

Longo Toyota responded

Thanks for the great shout out on DealerRater - Hi my name is Kary Loefler and I manage our online reputation. We certainly appreciate the time you've taken to share with others about your experience with Issac/Longo - Make it a great day and keep spreading the word, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota

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