Back

Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,143 reviews

January 02, 2017

Amazing customer service experience I had been searching for a month for a Scion FRS and couldn't get other dealerships to respond with specific answers, until I heard from David Reyes a More

by mchelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 03, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo wanting to CONGRATULATE you on your recent purchase - Make it a great day and thanks for sharing with others about your experience. Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

January 02, 2017

Great i was helped by David Reyes and David Ton and they were both very friendly and professional. Not pushy and it made the experience better. More

by Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee., David Ton, David Reyes
Jan 03, 2017 -

Longo Toyota responded

Thank you for sharing with others who follow DealerRater about your experience. We're so honored you've selected Longo for your car care needs and know you have many choices when selecting a brand/dealer. Make sure you call both David Reyes/David Ton if you need anything in the future, they're both here to listen. Sincerely, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 02, 2017

Top notch customer service David Reyes very knowledgeable professional and efficient. Very thourough and thoughtful explaining every step of the process. Louis in finance was More

by woodruff, jay1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 03, 2017 -

Longo Toyota responded

Good Morning Jay - My name is Kary Loefler, Guest Relations Director for Longo Toyota - We wanted to welcome you to our Longo Family and Congratulate you on your recent purchase from our dealership. Make sure you get a hold of David if you need anything in the future, he's always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 01, 2017

Amazing I had bought a car from this dealer a month ago but the car was in a wreck and was a total loss. I went back to the dealer not knowing if I would be a More

by Cesar1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo Toyota wanting to say CONGRATULATIONS on your newly purchased vehicle. I'm sorry to hear about your total loss (vehicle) but so delighted you remember to contact Longo for your car care needs. Make it a great day and be safe! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

December 20, 2016

Trade-in and purchasing our second vehicle Isaac was very helpful and professional, which is why we immediately thought about him once we were in the market for another car. This is our second More

by mig626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Longo Toyota responded

Hello Mig626, My name is Regina Cortes, Guest Relations Supervisor for Longo. Fantastic! Congratulations and thank you for being part of our Longo Family! It makes me happy to know Isaac is taking great care of you. I know he is happy knowing your happy with his help. We like to wish you a very Happy Holiday! Regina Cortes

December 19, 2016

Amazing first time buying experience with David Reyes I visited Longo Toyota of El Monte yesterday 12/17/16 and had a wonderful experience working with David Reyes. Being a first time buyer, I was a lit More

by elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Dec 20, 2016 -

Longo Toyota responded

HI Elaine, My name is Regina Cortes, Guest Relations Supervisor for Longo. Thank you for sharing your feedback with us. I'm so glad David Reyes did an amazing job helping you find your perfect vehicle and making the process simple. Congratulations and welcome to our FAMILY! Happy Holidays! Regina Cortes

December 19, 2016

Finding right car to purchase David Reyes was very knowledgeable and patient in helping me find the right car. I did not feel pressured, he asked questions to see what my needs wer More

by Aurora M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Dec 20, 2016 -

Longo Toyota responded

Hello Aurora, My name is Regina Cortes, Guest Relations Supervisor for Longo. Fantastic! Thank you for sharing your sales experience with David Reyes. I'm so happy he made this the most stress free purchase ever for you. We can't thank you enough for choosing Longo! We hope we see you soon. Happy Holidays! Regina Cortes

December 18, 2016

Smooth transaction Bought a 2015 Toyota Corolla for my son. We met with Isaac and he helped us get the car that fits my budget and the car that my son would like. He gav More

by jhie316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace shei
Dec 20, 2016 -

Longo Toyota responded

Hi Jhie316, My name is Regina Cortes, Guest Relations Supervisor for Longo. Wow! That is fantastic! Your son must be excited with his 2015 Corolla. I'm glad Isaac was very helpful and had made it a great sales experience for you. Congratulations to your son!!! Happy Holidays! Regina Cortes

December 10, 2016

Great service. Went in knowing what i wanted and david helped everthing go so smoothely. Will definatwly recommend him to all my friends and family. He really made m More

by chr4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Dec 12, 2016 -

Longo Toyota responded

Thanks for the shout out about your experience at Longo and with one of our team members, David Reyes. I will make sure he receives a copy of this review, I know it will make his day, it certainly has made mine. Happy Holidays Kary Loefler Guest Relations Director 626.580.6057

December 05, 2016

Very great experience my family has been coming to longo Toyota for years now for cars. Every time we go it's always a great experience and the deals are great. Easy proce More

by Nontanee1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2016 -

Longo Toyota responded

Good Morning and Thanks for the shout out on DealerRater - Hi my name is Kary Loefler and I manage our online reputation. I will make sure that Isaac receives a copy of this review, I know it will make his day, it certainly has made mine Happy Holidays Kary

...
471
...