Longo Toyota

Careless to honor pre-paid services I own 2013 Toyota Camry. I purchased my Camry from Tustin Auto Center in Tustin, CA. At that time, I bought 55,000 mile Toyota Care package and paid I own 2013 Toyota Camry. I purchased my Camry from Tustin Auto Center in Tustin, CA. At that time, I bought 55,000 mile Toyota Care package and paid $1050. At 45,000 miles I needed service on Sunday only. Longo Toyota was open on that day. I made appointment at 10:45 AM on July 24, 2016. I drove 100 mile round trip and wasted 3 hours of my time as service agent could not find me in their system I repeatedly asked whether she was entering it right. She kept saying that you have to pay for the service. I came back and made another appointment with Tustin delearship. They immediately found my contract and were wondering why Longo Toyota could not find it. I also showed them original paper work with receipt when I paid for toyota care. This is not the service I expect from Longo Toyota and certainly warn my fellow Toyota users. Wish you all the best! More

Number one dealer in the USA My experience at longo Toyota El Monte was great and that was because David Reyes in sales made it really easy for me. Mr. Reyes explained in detail e My experience at longo Toyota El Monte was great and that was because David Reyes in sales made it really easy for me. Mr. Reyes explained in detail everything I wanted to know about the car I was leasing and aided me in making the right choice.. People like him makes leasing or buying a car a great experience. Overall I am very happy with my purchase at longo and they have awesome people like David Reyes that are there to assist you with your new car. More

IM FOREVER GRATEFUL! I just bought a 2014 Toyota Corolla S and I couldn't be more satisfied with the service I got from Ruben Cardenas.. I got the deal I was looking for a I just bought a 2014 Toyota Corolla S and I couldn't be more satisfied with the service I got from Ruben Cardenas.. I got the deal I was looking for all around town. If I were you, I would go straight to Longo. First time buyer, and I would DEFINITELY buy from Ruben again! More

Amazing service!! I went into longo Toyota in hopes of finding a new car. I was pleasantly greeted by my dealer, David Ton who was so helpful in answering all my first I went into longo Toyota in hopes of finding a new car. I was pleasantly greeted by my dealer, David Ton who was so helpful in answering all my first time buyer questions. He made a great effort to educate me and help me get the best deal possible for what I asked for. I would highly recommend anyone to this dealership. They really have your best interest at heart and are pros at delivering great customer service. More

Low Pressure, Very friendly, Great Experience! Jose Del Solar was great to work with. He was very friendly, and knowledgeable. He made the experience quick and enjoyable! He offered certain things Jose Del Solar was great to work with. He was very friendly, and knowledgeable. He made the experience quick and enjoyable! He offered certain things but never pressured us. More

My little red car We needed a new car and Isaac was there immediately. He listened to what I wanted and showed us exactly the car I wanted. I left very happy. He ev We needed a new car and Isaac was there immediately. He listened to what I wanted and showed us exactly the car I wanted. I left very happy. He even called us couple of days to find out if we needed anything else or if we had any questions. More

Great service on 4th July We were looking for a good reliable commuter car and stopped by at Toyota Longo. We were approached by one of their salesman Reuben who has helped us We were looking for a good reliable commuter car and stopped by at Toyota Longo. We were approached by one of their salesman Reuben who has helped us out and we took home our new car. Great service, highly recommended More

Great help, knowledgeable dealer, nice car. David Reyes is a knowledgable and patient dealer. He helped us find the exact vehicle we were looking for and was extremely helpful with negotiating t David Reyes is a knowledgable and patient dealer. He helped us find the exact vehicle we were looking for and was extremely helpful with negotiating the price and expelling all information about anything wrong with the vehicle or may have happened in the past. He did a great job and made us feel happy about our purchase. More

Ruben is great salesman Second time at longo Toyota and Ruben Cardenas has helped me both times. Very nice man has a lot of patience and knows what his doing.. Makes me feel Second time at longo Toyota and Ruben Cardenas has helped me both times. Very nice man has a lot of patience and knows what his doing.. Makes me feel really comfortable. 👍🏻👍🏻 More

The best experience at a dealer I was on the fence between two cars David provided me reasons for both and we settled on a highlander. He was so helpful and patient that we got a goo I was on the fence between two cars David provided me reasons for both and we settled on a highlander. He was so helpful and patient that we got a good deal on the car and color we wanted. I would recommend going to him of looking for a car the whole experience was great. More