Back

Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,143 reviews

June 01, 2016

Great experience with my salesperson I have dealt with Jose with my many purchases in the past. He always took care of me and help me to have a smooth transaction all the times More

by Walter Areas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

Longo Toyota responded

WOW - Longo loves 5 Star reviews - THANK YOU * THANK YOU * THANK YOU so much for posting. Keep spreading the word about Longo / Jose, we can never have enough business Kary Loefler Guest Relations Director 626.580.6057

May 31, 2016

high quality work Jose work with efficiency, dedication, and profession. I will recommend him highly compare to other dealers. He is funny during waiting time efficent More

by tianyue xie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jose luis del solar
Jun 01, 2016 -

Longo Toyota responded

Thanks for sharing with others about your experience and appreciate the time you've taken to do so. Longo certainly loves 5 star YELP reviews but want we really enjoy is knowing that our guests are going to return. Can't wait to see you in our Sls/Svc dept. Make it a great day Kary Loefler

May 31, 2016

Amazing Issac did the best for my situation and I walked away with a car. Amazing. I would recommend him to my family which I did and they also walked More

by Enrique8898
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Longo Toyota responded

WHOOT WOO! Someone just visited Longo and had a great experience NICE JOB.. Good Morning my name is Kary Loefler and I manage our online reputation and came across this wonderful review THANK YOU. I will make sure that Isaac and his Mgmt team receive a copy of this review, I know it will make their day, it certainly has made mine. Call us if you need us, we're here to listen! Kary Loefler 626.580.6057

May 29, 2016

Exceptional Customer Service, efficient and professional Isaac was a true representation of giving the customer what the customer wants. He immediately referenced the updated price list saving us $2,000 alon More

by R.Zometa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2016 -

Longo Toyota responded

Good Morning R. Zometa - My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion - I certainly wanted to thank you for posting this wonderful review about one of our team members, Isaac. We know how important it is to not only meet the expectations of our guest but to exceed them and I'm so delighted to read of the caring attention that Isaac provided. Have a great week and keep spreading the word about Longo - Kary Loefler Guest Relations Director "

May 28, 2016

Ecstatic First Time Buyer As a first time buyer, I was hesitant of the entire car buying experience. Takin made the entire process easy and enjoyable. What could have been a lo More

by John II
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Jun 01, 2016 -

Longo Toyota responded

Good Morning it's Longo and we all wanted to thank you for sharing with others about your experience. We appreciate the time to do this and CONGRATULATIONS on your newly purchased vehicle. Make it a great day - Call us if you need us, we're always here to listen - Kary Loefler Longo Toyota/Scion 626.580.6057 "

May 27, 2016

Very unsatisfied After going for a recall they recommended I do several things to my Rav4 and so I did due to the mileage it has. Had to leave my car for about two wee More

by Carservi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerardo, Kirk Wallace, Jose Uribe
Jun 01, 2016 -

Longo Toyota responded

Good Morning Carservi. My name is Kary Loefler, I manage our online reputation and came across your review. It does sadden us to know that even with our offer, towards the repair of the motor mounts, the complimentary inspection of your air condition unit and the discounted rate for your parts/labor on your 2006 RAV4 with 110,655 miles that you’re still not pleased. We put all our efforts in not only trying to meet the expectations of our guests, but exceeding is very important to us. However, we understand on occasion we may not be able to succeed our own objectives with a few of our guests. I know that J. Uribe, G. Ayala and K. Wallace have had the pleasure of speaking with you regarding this matter. If you have any questions and or would like to decline our offer, please feel free to contact any of those team members mentioned. Thank you

May 26, 2016

Excellent Service I was looking to get a bigger car to fit my family in. I was able to trade in my Lexus hybrid and finance a used Toyota Highlander. Ruben is extreme More

by Maritessb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Longo Toyota responded

Good Morning it's Longo and we all wanted to thank you for sharing with others about your experience. We appreciate the time to do this and CONGRATULATIONS on the newly purchased vehicle. Make it a great day - Call us if you need us, we're always here to listen - Kary Loefler Longo Toyota/Scion 626.580.6057 "

May 24, 2016

Wonderful Service Came here with my family to look at certified pre-owned cars for my first car. Takin was extremely helpful and friendly as I test drove different cars More

by lhelena308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
May 24, 2016 -

Longo Toyota responded

Thank you for taking time to share with others about your experience at Longo and with one of our team members Takin. I will make sure he receives a copy of this review, I know it will make his day, it certainly has made mine. Hurry back and keep spreading the word about Longo! Kary Loefler

May 24, 2016

Friendly everyone was helpful wirh the process. my brother in law referred me to Isaac. He was knowledgeable. He took his time to help me find the perfect car 14' Toyota Corolla great on gas and he More

by Svillanueva27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie brafa
May 24, 2016 -

Longo Toyota responded

WOW - what a great way to start a day in the social media platform - We love 5 Star Dealer Rater review - Nice job! Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I will make sure that Isaac gets a copy of this review. Make it a great day and keep spreading the word about Longo / Isaac we can never have enough business Kary Loefler 626.580.6057

May 23, 2016

Bought Used Car Great salesman. I bought my first car and Takin was very kind and patient throughout the entire process. He offered various quotas which I found very More

by ggazca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
May 24, 2016 -

Longo Toyota responded

Thank you for taking time to share with others about your experience at Longo and with one of our team members Takin. I will make sure he receives a copy of this review, I know it will make his day, it certainly has made mine. Hurry back and keep spreading the word about Longo! Kary Loefler Guest Relations Director 626.580.6057

...
480
...