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Longo Toyota

El Monte, CA

4.8
5,083 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,083 reviews

April 11, 2024

Love that there is wifi, Starbucks and donuts. Great service, friendly and attentive staff. Highly recommend! More

by AP
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

Longo is Loving YOU... thanks for stopping by and hurry back

April 11, 2024

I accidentally felt privilege that they have separate line just for newer car owners and it went quickly with my appointment. So far everything is fine except one thing I like them to check but they re More

by Lani123law
Service Price Transparency
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Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota and entrusting us with your auto care needs. Hurry back

April 11, 2024

Recently I had an experience where there was an electrical failure on my vehicle and unfortunately it cause my back up lights to go out. After relaying this information to the service department th More

by danielfalcon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Apr 11, 2024 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota with your servicing needs.

April 11, 2024

Very courteous and easy with check-in. The only bad part was the wait time. I was in for Toyota Care with simple tires rotation and multi-points inspection. Appointment was at 10AM but More

by Mark P.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

Thank you Mark for sharing your viewpoint online and allowing us this opportunity to extend our apology for any delays your service visit may have caused @ Longo Toyota. Your feedback has been shared with our service mgmt team. We hope to see you back @ Longo

April 11, 2024

been going to this dealer since i bought my new 2010 toyota rav4 in Longo Toyota, the advisors been very knowlegeable and professional. and of course their cozy waiting area in longo is superb with all More

by Bearsky
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

We're happy to know @ Longo Toyota your service experience was comfortable and we'll continue to make every effort to ensure your visit to our dealership is memorable. Hurry back - Team Longo

April 11, 2024

I always enjoy taking my vehicle to Longo Toyota. The staff and service is always great More

by Offer11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

Thank you for sharing your voice online and happy your service visit with Agustin @ Longo Toyota went well.

April 11, 2024

My experience at Longo Toyota was absolutely wonderful! I was treated with great kindness and respect from both José and Ruben. José was incredibly professional and knowledgeable about all of the car’s fea More

by aidengressmith42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota we're humbled to have been selected to handle your auto care needs. Please enjoy what you drive and keep spreading the word about Longo, Jose, Ruben, we can never have enough business - Enjoy!

April 10, 2024

Jimmy was wonderful to work with and Longo Toyota made the process of buying a car, smooth easy and stress-free. I will definitely recommend Longo Toyota to anybody who is looking to buy a car. More

by Carie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Longo Toyota responded

We're happy Carie you stopped by Longo Toyota and delighted to read of the caring attention Jimmy and the sales team provided during your visit.

April 10, 2024

Been going to this dealership for few years. Usually they have very good costumer service. But today individuals who are on duty are not up to their work. Lack of enthusiasm from concierge up More

by eybondoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

Thank you for talking with our Service Manager, Danny Guerrero today April 11, 2024 about your recent experience. We really do appreciate your viewpoint and caring enough about our company to help us improve our guests overall experience. Team Longo

April 10, 2024

The salesman who helped me was very informative, patient, and helpful. The car buying experience was so much different, better, than I expected. More

by Aldousorwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Reano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Longo Toyota responded

Welcome to the Longo Toyota family and please enjoy what you drive

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