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Longo Toyota
El Monte, CA
5,140 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,140 reviews
April 06, 2024
Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that morning to confirm before heading out to the dealership. Did not get a response. Showed up to dealership and Alex was just chatting away and didn’t even remember our conversation nor that he had asked I returned that day. Made me waste a trip because parts appear to be backordered and I don’t expect him to be on top of this matter at all. More
by Marc
April 06, 2024
Nick is reliable sales , understand customer need, and save customer time purchasing the right car. save customer time purchasing the right car. More
by Jane
Employees Worked With
April 04, 2024
I brought my car in for a maintenance check it was already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done. I got my report but wasn’t explained why a certain part of my car failed, recommendations for my car etc… More
by Johue99
Employees Worked With
April 04, 2024
Service department employees are courteous, knowledgeable and efficient. We take all our Toyota cars to Longo Toyota. and efficient. We take all our Toyota cars to Longo Toyota. More
by Satisfied customer
Employees Worked With
April 03, 2024
Fred Williams was great to do business with. Very friendly, made it easy. He fielded my 1 million phone calls the day before coming in with courtesy. He allowed me to test drive for an extended Very friendly, made it easy. He fielded my 1 million phone calls the day before coming in with courtesy. He allowed me to test drive for an extended amount of time so I could fully assess the vehicle. He didn’t pressure me or talk down to me like some dealers do. Thanks Fred. More
by robertoakley232
Employees Worked With
April 02, 2024
My experience with Issac at Longo Toyota was exceptional! From the moment I walked in, I felt welcomed and valued as a customer. Issac went above and beyond to help me purchase the perfect pre-owned Toyota P From the moment I walked in, I felt welcomed and valued as a customer. Issac went above and beyond to help me purchase the perfect pre-owned Toyota Prius that suited my needs and budget. Not only did Issac assist me in selecting the ideal vehicle, but he also went the extra mile to ensure it was in impeccable condition. Thanks to the expertise of Daniel Perez in the Service Department, I drove off the lot feeling confident in my purchase. The attention to detail and commitment to customer satisfaction displayed by Issac and the team at Longo Toyota are unparalleled. I couldn't be more satisfied with my new car, and I wholeheartedly recommend Issac and Longo Toyota to anyone in search of a top-quality pre-owned vehicle. Thank you, Issac, for your outstanding service! More
by jdlen
Employees Worked With
April 01, 2024
Good prompt courteous service. Staff are professional and very responsive. And Starbucks and wireless service help. Staff are professional and very responsive. And Starbucks and wireless service help. More
by Ravi
Employees Worked With
March 30, 2024
Juan was kind and friendly, extremely patient with us, and he worked effectively to help us sort out any problems. I appreciate all he has done for us. and he worked effectively to help us sort out any problems. I appreciate all he has done for us. More
by tll22216991
Employees Worked With
March 30, 2024
Brandon Cruz was very helpful and patient with us. Enjoyed the process and felt very welcomed at Longo. Enjoyed the process and felt very welcomed at Longo. More
by Cory.buck25
Employees Worked With
