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Longo Toyota
El Monte, CA
5,087 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,087 reviews
February 05, 2024
Great! Easily accommodated appt given! Comfortable waiting area. Jeffrey Tsao explained everything in detail friendly Easily accommodated appt given! Comfortable waiting area. Jeffrey Tsao explained everything in detail friendly More
by Patty
Employees Worked With
February 05, 2024
Great service, lots of people always go there but they manage to service all of the cars manage to service all of the cars More
by Ochoaa509
Employees Worked With
February 04, 2024
Bait and switch tactics. Went back on price promise. Did not honor the original deal. Went back on price promise. Did not honor the original deal. More
by Jsivas
February 04, 2024
Great service advisor and service. Not to long waiting for vehicle to be completed.Clean work Not to long waiting for vehicle to be completed.Clean work More
by utilitybackflow
Employees Worked With
February 04, 2024
Great service advisor with patience and deep knowlege and honesty. Michael Kim was such a good listner for customer needs which really helped to decide without missing anything in very efficient ways from t honesty. Michael Kim was such a good listner for customer needs which really helped to decide without missing anything in very efficient ways from the start to finish. It was an extraordinary experience of buying a car without going through multiple level of personnel. Highly recommend him and will purchase again. More
by davepaik
Employees Worked With
February 03, 2024
Great Service! Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. More
by Annisa.wells
February 02, 2024
Michael was very on top of everything we needed . even when he was busy with another customer he would return the call quickly and reschedule . even when he was busy with another customer he would return the call quickly and reschedule . More
by BWILT17
Employees Worked With
February 02, 2024
amazing customer service! Very attentive and quick service. Always a pleasure going to this location Very attentive and quick service. Always a pleasure going to this location More
by evelyncastillon93
Employees Worked With
February 01, 2024
Superb customer service! Lizette turned a not so pleasant experience of car buying from another dealer to an extraordinary experience at Longo Toyota. Lizette was very thorou Lizette turned a not so pleasant experience of car buying from another dealer to an extraordinary experience at Longo Toyota. Lizette was very thorough with her presentation with transparency and answered all our questions. No sales pressure, we knew what we wanted and Lizette definitely delivered it. Both Lizette and Laura Tan treated us as VIP’s from start to finish. Team Longo Toyota has to be commended for their excellent customer service, More
by Tarzy3
