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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

February 19, 2024

Bill has always been amazing. He’s always taken care of me personally and professionally. I’ve probably purchased 5 cars or more through him over the years, between me or my fami More

by alexcue2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

Welcome back and THANK YOU so much for being the most important part of our business. We're so honored to serve you for so many years. Team Longo Toyota

February 19, 2024

Jimmy provided exceptional service. He was patient, knowledgable, super helpful in going over and setup the Apple Car play on our new Prius Prime. We appreciate the extra time and effo More

by allanklui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

We know today's vehicle technology can be challenging, but Longo Toyota and our sales consultants are always here to assist our guests with any questions, you may have during and or after your sales experience. Call us if you need us!

February 19, 2024

My car is maintaining service, I explain my car what is the problem, the guy is very friendly to respond to me, he is a good service. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Hernandez
Feb 19, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center

February 19, 2024

Isaac was extremely helpful. Definitely will be going back for our next car. Best dealership out there! More

by Kskenny21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

We're honored to serve you and welcome to the Longo Toyota family. Call us if you need us, we're here for you!

February 17, 2024

From the start of the buying process through email communication to handing off the keys, Fred was very personable and made the buying process easy. He’s was very knowledgeable and I appreciated his h More

by Martinleta98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your voice online about your recent visit to Longo Toyota. We cannot wait to share this with Fred, it's certainly going to make his day. Enjoy what you drive.

February 17, 2024

Longo service does a great job with providing quality technical service and communicating with their guests. More

by Koji
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy knowing JJ and the service team took amazing care of you and your investment (car). Hurry back

February 17, 2024

After months of searching across various SoCal dealerships, I finally acquired my Mirai, and I must say, LOOK NO FURTHER! Originally scheduled for an appointment the following week, I decided More

by Angie Thu N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota for your auto care needs and we're delighted knowing Jorge and the Sls team took amazing care of you as you only deserve the best. Make it a great day

February 17, 2024

Robert was extremely helpful, he was patient enough to show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. More

by Eriksandoval524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

What a great way to start off our week @ Longo Toyota with such a kind posting - Thank you for the smile and please enjoy what you drive

February 17, 2024

Hi I did not like the service at all! I told the tech I wanted synthetic oil. He said yes, when I payed. The paperwork did not say what kind of oil. I asked the lady at the counter, More

by EO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Chung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Longo Toyota responded

Thank you for speaking with our Service Manager, Rob McGuire on Saturday Feb 17, 2024. Please know if you have any future questions or concern any of our managers on duty is always here to listen. Team Longo

February 17, 2024

I’ve always purchased my Toyotas from Longo. Great customer service, highly recommend this dealership! More

by George Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Estrada
Feb 19, 2024 -

Longo Toyota responded

Thank you Mr. Moore for your ongoing loyalty to our dealership. Longo Toyota never wants you going anywhere else but our dealership for your auto care needs. We're honored to serve you!

Feb 19, 2024 -

George Moore responded

Your welcome

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