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Longo Toyota

El Monte, CA

4.8
5,086 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,086 reviews

January 22, 2024

I gave Longo a call to inquire about certified pre owned Toyotas and Fred was the person who picked up! We were able to make an appointment with him the following day and Fred was such a caring person and w More

by maquan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

We're honored @ Longo Toyota to serve you and excited you were able to find the best deal. Keep spreading the word about Fred | Longo Toyota we can never have enough business. Team Longo

January 21, 2024

Salesman Jeffery’s was outstanding in salesman ship. He went several times to speak with management to get me deal I want it More

by Martinebenny1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tomita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Congratulation on your most recent visit to Longo Toyota, Jeffrey and team are honored to serve you. Enjoy what you drive and welcome to the Longo Family

January 21, 2024

Service department crew works as a team and goes above and beyond to satisfy customer. More

by Happy :-)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for your feedback and review. From all of us @ Longo Toyota, we're honored to serve you - Team Longo

January 20, 2024

Jose, was attentive, responsive, easy to communicate with, always concerned with customer satisfaction. Made the buying process easy. Will definitely return when we need more fleet vehicles. More

by Randall.baxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Welcome to the Longo Toyota Family, we're honored to serve you and please enjoy what you drive. Team Longo

January 20, 2024

Longo is the only place I take my vehicle for service. They are professional, courteous, communicative and do excellent work! More

by leslie.lindemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for this wonderful posting, we're always here to take care of you and your auto needs - Team Longo

January 20, 2024

Anthony Torres service advisor is awesome. Service all my vehicles with him. You won’t be disappointed. More

by Ted Cheu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

January 20, 2024

Great experience with the entire Team at Longo! Fast, friendly, and upfront buying experience. Michael and the Team were very helpful. More

by C1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arina Romanovskaya
Jan 22, 2024 -

Longo Toyota responded

Thank you for your recent visit - We know you have many choices when selecting a servicing dealer. Michael and team are honored to serve you. Enjoy what you drive - Team Longo

January 19, 2024

Didn’t feel happy for me or for the deal. Everything was business even though I put more than half down. More

by Jazz437
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Longo Toyota responded

We wanted to acknowledge your posting and extend our apology for any dissatisfaction you may have. Although we know buying | leasing a vehicle is a very big decision, today’s market is very demanding, especially on the Toyota Highlander. We were able to discuss your visit thoroughly with all those involved and the expectation of wanting more of a price reduction in the cost on a very sought after model, was something we were not able to offer. We’re sorry for any disconnect you have and your feedback has been noted

January 19, 2024

It’s a great dealer with professional people who I trust to buy car from and have repairs done. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) for your auto care needs.

January 18, 2024

Absolute best gentleman. Gentle, funny, straight up. Helped me out at every step of the process and made me feel comfortable More

by Danruth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Longo Toyota responded

You only deserve the best service when coming to Longo Toyota. We're honored to help you find the perfect vehicle

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