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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

January 27, 2024

I appreciate Jimmy’s support from the time I put down my deposit for my car about 8-9 months ago up until I had the keys in my hands. He has been very responsive and supportive throughout the whole process, More

by iahmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Longo Toyota responded

Congratulations on your brand new Toyota from Longo Toyota and couldn't agree with you more about Jimmy, he really does go that extra mile for his guest, because they are so important to him and to Longo. Enjoy your new ride...

January 26, 2024

Great customer service. Especially like that they pick your car up for service and return it More

by Lindatagami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota. Thank you for the trust you have in our company & team.

January 26, 2024

Lizzette was extra nice, I’ve leased cars through her, 4 in total before. She goes out of her way to serve you in every way More

by Tavo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

Thank you Tavo for being the most important part of our business @ Longo Toyota and welcome back - 4 vehicles that's amazing!

January 26, 2024

Fred was very helpful and knowledgeable through out my buying process. We are happy with the purchase. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

Congratulations Kevin on your recent purchase from Longo Toyota and please enjoy what you drive

January 26, 2024

I love coming to this dealer, it never disappoint. Every one is awesome and friendly More

by Juan.lcaballero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

We're humbled knowing we've earned your business @ Longo Toyota Svc Dept - Have a great weekend

January 25, 2024

Juan was extremely helpful, knowledgeable and trustworthy when I purchased my last vehicle at Longo Toyota. 10/10 More

by Joshcarelli@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota and happy knowing Juan took wonderful care of you as you only deserve the best service.

January 25, 2024

Good service representative and I am pretty sure they are very professional services and quality. More

by ludong126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota's service department

January 24, 2024

David is the man. Easiest process ever. Shoutout to Ali from finance as well. Longo toyota is my only toyota store I would buy a Toyota from. More

by muhammadmoizmemon
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adman Ali
Jan 24, 2024 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and thank you for acknowledging a few of our team members (David & Ali)

January 24, 2024

Michael Kim made the hole buying experience very easy and pleasurable. His support staff also were good to work with. Fred More

by fredbusch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Longo Toyota responded

Congratulations on your recent purchase from Longo Toyota and enjoy your new ride.

January 24, 2024

They didn’t have the grand highlighter I needed. They kept us waiting for no car. More

by Numono
Recommend Dealer
No
Employees Worked With
Abel Duran
Jan 25, 2024 -

Longo Toyota responded

Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our General Sales Manager, Aaron Misajon @ D: 626.580.1370 or E: aaron.misajon@longotoyota.com. We look forward to hearing back from you

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