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Longo Toyota

El Monte, CA

4.8
5,140 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,140 reviews

January 12, 2024

Adviser Johan was very helpful in providing me the needed information and keeping me updated on the status of my car. More

by Rodzmario69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Jan 12, 2024 -

Longo Toyota responded

Thanks for the shout out on DealerRater and happy knowing Johan and the service team took wonderful care of you and your investment (car).

January 12, 2024

Although I am always aware of service center upselling, I have a long trip planned and my vehicle has not been serviced in a very long time. I accepted the additional charges and I have always trusted Lon More

by Jessie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Longo Toyota responded

We couldn't have asked for a better posting WOW - thank you Jessie for your kindness and trust in our company (Longo Toyota) and team (Alex L). Have a great weekend and we will see you in 5K miles or 6M whichever comes first...

January 11, 2024

Super easy buying process, great delivery, and thorough review of vehicle features and set up. More

by fathom501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Calara 5 stars
Jan 11, 2024 -

Longo Toyota responded

Congratulations on your recent purchase from Longo Toyota and we're honored to serve you

January 11, 2024

Jose was awesome! He heled me to get the truck I needed for work! Gracias More

by leandro.chayra
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Longo Toyota responded

Welcome to the Longo Toyota family and please enjoy what you drive

January 10, 2024

Went in Jan 8th for an Oil Change service. I really appreciated the communication and detailed information from my Service Advisor Agustin Jauregui. I always enjoy bringing my Camry back to More

by Christy A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Longo Toyota responded

Thank you Christy for sharing your visit to Longo Toyota Svc Dept online and delighted to read of the caring attention provided by Agustin. Have a wonderful rest or your week and call us if you need us.. Team Longo

January 09, 2024

Long wait for service up to 7 hours. Reps don’t give reliable estimated times and no updates when they delay. Only call you if they want you to add more service and charge you. Avoid if More

by Kolojim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurence Ruiz
Jan 10, 2024 -

Longo Toyota responded

Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Service Manager, Matthew Menendez @ D: 626.652.3614 or E: matthew.menendez@longotoyota.com - We look forward to hearing back from you

January 08, 2024

Exceptionally perfect in service. Warmly welcome staff. Excellent in timing. Will refer to our friends More

by Dnam65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Jan 08, 2024 -

Longo Toyota responded

Thank you for sharing your experience online and happy knowing your service visit @ Longo Toyota went well.

January 07, 2024

Friendly knowledgeable and I will always come back purchase car and doing service when I need Toyota More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the loyalty you have with Longo Toyota both in servicing and purchasing your vehicles.

January 07, 2024

This is the third car we purchase from this dealership. We have been satisfied every time. More

by Youknowimsteph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

Welcome back and thank you for remembering Longo Toyota for your auto care needs.

January 07, 2024

I was very pleased with my experience at Longo Toyota. Michael Kim made the process very smooth and was very informative about the vehicle I purchased. Best service and deal! Thank you so much! More

by skrt123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

We're so happy knowing Michael Kim and the sales team took wonderful care of you during your visit to Longo Toyota - Enjoy what you drive

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