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Longo Toyota
El Monte, CA
5,071 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,071 reviews
November 28, 2023
I love Longo and my rep Laurence! They take care of me. I won’t go to any other service center. I arrive, grab my Starbucks, work on my laptop, and my car is done sooner than expec They take care of me. I won’t go to any other service center. I arrive, grab my Starbucks, work on my laptop, and my car is done sooner than expected! This is my place!! More
by Maria A
Employees Worked With
Laurence Ruiz
November 28, 2023
Good job getting my car done on time will come back for service next time service next time More
by markhuynh366
Employees Worked With
November 26, 2023
Good price & Good Deal with our salesperson Henry H . This is my second time buying at Longo Toyota This is my second time buying at Longo Toyota More
by koguchi68
Employees Worked With
November 26, 2023
Very professional service. He carefully and patiently explained the performance, links and services of the car we wanted to know about! Toyota after-sales service is also very He carefully and patiently explained the performance, links and services of the car we wanted to know about! Toyota after-sales service is also very good, with text message reminders for oil changes and other services! Very happy 🥳 More
by leo
Employees Worked With
November 25, 2023
Great services and experience. Provide all answers to my needs and provide parts that were neeed Provide all answers to my needs and provide parts that were neeed More
by Hmatute01
Employees Worked With
November 25, 2023
Daniel was very professional, quick and straightforward. We enjoyed working with him. I can recommend him to others. We enjoyed working with him. I can recommend him to others. More
by Vernon Funn
Employees Worked With
November 25, 2023
Excellent Service provided by Danny Perez! ! He is truly an asset to Longo Toyota . Thanks ! He is truly an asset to Longo Toyota . Thanks More
by lopezs1968
Employees Worked With
November 25, 2023
We really loved the dealership setup. The salespeople are very attentive and helpful. Our overall purchase process went smoothly. The salespeople are very attentive and helpful. Our overall purchase process went smoothly. More
by Alexa Martinez
Employees Worked With
November 22, 2023
Pros : Got a car for MRSP Cons : 1. Zero Customer Satisfaction. You ask a question they don’t have answer, they just ask you to move out of the deal and they can find a new seller. 2. Zero Customer Satisfaction. You ask a question they don’t have answer, they just ask you to move out of the deal and they can find a new seller. 2. They have tie-ups with CarMax nearby. Just my experience with them was horrifying. I was getting an offer of $12600(expired a day ago) from CarMax while Longo was giving us an offer of $12500. We were ready to sell it to Longo to avoid multiple hops but Longo asked us if we have Carmax deal and they could match it. They decided to match up with CarMax, took 10 mins and returned back saying they changed their mind and can only offer $11000 and the only reason they gave was “Change of Mind”. When we refused and mentioned we will go to Carmax and sell, they said they have already called CarMax and now they have also decided to reduce the offer to $11000. Long story short, We found a new CarMax location, got the car re-evaluated and sold it to a higher price :) Overall, the experience was too tedious. More
by Classique
Employees Worked With
