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Longo Toyota of Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.9
1,392 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,392 reviews

November 19, 2022

Fast and efficient service delivery every time I come to Longo Toyota for service….good coffee More

by Mckay1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - We wish you the Merriest of Holidays and make sure you come back - the coffee will be hot....

November 17, 2022

Tony Bailey saved the day . I was going to walk if he had not come up and talk with me . Only problem is 3 of the trucks that I wanted to test drive were not available. More

by Tundra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Longo Toyota of Prosper responded

Thank you for not giving up on Longo and delighted knowing Tony took wonderful care of you. Unfortunately, with the high demand and low supply of vehicles from any manufacture, it certainly does effect visibility for our guest - Have a wonderful rest of your week and Happy Holidays

November 16, 2022

2+ hours with an appointment to get tires rotated . . seems long. The advisor was very good given the circumstances. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Dahlstein
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Nov 16, 2022 -

Longo Toyota of Prosper responded

Thank you for talking with your Service Consultant, Weston today and glad we were able to get you rescheduled for your next service on November 11th. Please know if you do have any questions or concerns, please feel free to ask for a manager on duty, we're always here to listen. Happy Holidays and drive careful on the way in.

November 16, 2022

Service department does a great job with updates and communicates regularly. Thank you Cecilia K! More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
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Nov 16, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-Star posting on Google - From all of us @ Longo Toyota of Prosper, we wish you the Merriest of Holidays!

November 15, 2022

Excellent customer service provided by Cecilia. She was very helpful and provide detail about the service. Thank you. More

by Aamir ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
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Nov 15, 2022 -

Longo Toyota of Prosper responded

What a great way to end our day @ Longo Toyota of Prosper - We're honored to serve you and please have the warmest upcoming holidays and hurry back!

November 14, 2022

Easy to talk to. Clear. Straight forward. Nice. When couldn’t secure loan on weekend, let me loan it until I could on Monday. More

by Derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for this amazing posting on DealerRater and boy did it ever bring a smile to our faces @ Longo Toyota of Prosper. We're honored to serve you and please enjoy what you drive

November 13, 2022

Mr. Tony Bailey awesome person. He helped me buy my first car and helped me the whole way through. Would recommend him 10/10 times. Funny and charismatic guy. More

by Grizzlyxburr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
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Nov 14, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - CONGRATULATIONS on your recent purchase and welcome to the Longo Family

November 12, 2022

Excellent service, Cameron our service advisor was very attentive with our vehicle we had in service and made everything go smooth. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're all very honored @ Longo Toyota of Prosper to have been chosen to handle your auto care needs.

November 12, 2022

Best service center And very clean facility And ample space to accommodate Service advisors are friendly and top notch More

by saipraveenh
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
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Nov 14, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and please know how honored we are to serve you - Team Longo

November 11, 2022

Tony was awesome and very helpful. I would recommend friends and family to go see him for their future car need. Loving my new Camry TRD! More

by Jeffsquib03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Longo Toyota of Prosper responded

Thank you for your feedback regarding your recent visit to Longo Toyota of Prosper. Congratulations on your new CAMRY TRD! Love what you drive - Team Longo

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