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Longo Toyota of Prosper
Prosper, TX
1,392 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,392 reviews
May 25, 2022
Prompt service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. More
by srdvdsn
Employees Worked With
May 24, 2022
The dealership seevice department are nice and clean atmosphere, the staff was Friendly's and knowledgeable. atmosphere, the staff was Friendly's and knowledgeable. More
by xjldam
Employees Worked With
May 22, 2022
David Araujo and Kenneth James took care of my routine service needs!! I can trust in them taking care of my Toyota Corolla knowing that my vehicle is in good hands for it’s care and maintenance!!! I have service needs!! I can trust in them taking care of my Toyota Corolla knowing that my vehicle is in good hands for it’s care and maintenance!!! I have been trusting David Araujo for years and he moved up in his position, but still takes care of me. Kenneth James was the service advisor yesterday and I am pleased. More
by Jansi Raj
May 22, 2022
Tony is very personable and professional, and not at all pushy. I look forward to doing business there again soon. pushy. I look forward to doing business there again soon. More
by markdance
Employees Worked With
May 21, 2022
Tony SUPERMAN Bailey was amazing! He helped us get into the right vehicle we needed for our growing family. He was professional, patient and eager to help us putting in effort not see He helped us get into the right vehicle we needed for our growing family. He was professional, patient and eager to help us putting in effort not seen enough in car sales. He has become our family salesmen. If you’re in need of a vehicle for any occasion go see Tony at Longo Toyota of Prosper!! More
by JasmineStewart
Employees Worked With
May 20, 2022
Very good customer service. Sales person & Sales Manager were fantastic Service Department people were very nice. I like their organized way of handling customers. I also like Sales person & Sales Manager were fantastic Service Department people were very nice. I like their organized way of handling customers. I also like how extremely clean this dealership is. More
by Kmccole
May 17, 2022
Great service, very courteous service greeting. I have used their service since they arrived in Prosper I have used their service since they arrived in Prosper More
by Littleton_irby
Employees Worked With
May 14, 2022
Edwin Tillman was headed to lunch when we pulled onto the lot looking for used cars. We asked him where the used cars were and he skipped his lunch to help us out. (He didn't mention the missed lunch until lot looking for used cars. We asked him where the used cars were and he skipped his lunch to help us out. (He didn't mention the missed lunch until much later.) We told him specifically what we were looking for and the second car we saw was the one we bought. Edwin was very thorough in preparing the paperwork and getting the information he needed to make us comfortable with the sale. Everything was completed in a couple hours and we were very pleased with Edwin's friendly attitude and professionalism. More
by Leo
Employees Worked With
May 14, 2022
Had a great experience with Tony and the team. They made sure to help us get what we wanted. They made sure to help us get what we wanted. More
by Talena
Employees Worked With
