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Longo Toyota of Prosper

Prosper, TX

4.9
1,419 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,419 reviews

June 14, 2022

My wife and I both purchased our vehicles though Tony. He was very friendly, thorough, and courteous! He takes great care of his clients! We would recommend our friends and family to purchase their next v More

by hughh843
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations to you and your wife! We're honored to have been chosen to handle your auto care needs. Enjoy what you drive - Team Longo

June 14, 2022

Tony met us on his day off. Good guy. No complaints. Enjoyed working with him. More

by Gregorylsmith
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you Mr. Smith and THANK YOU for being the most important part of our business - Team Longo

June 13, 2022

Great dealership and service. Ask for Olu in sales! He was very helpful and worked with me on my trade and new purchase. Mauro was also helpful in walking through the warranty opt More

by TundraOwner02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauro, Tony Pan, Olu Betiku
Jun 13, 2022 -

Longo Toyota of Prosper responded

We enjoyed reading your screen name on DealerRater "TundraOwner02" Go Toyota!!!!!!! and we're honored to serve you!

June 12, 2022

From sales to finance everyone was professional and courteous. The salesman was knowledgeable about each car and their different features. More

by Mendy Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Murphey
Jun 13, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please enjoy what you drive -Team Longo

June 11, 2022

The service experience is excellent. Great staff, great amenities. Very pleasant all the way around. More

by cindyhausmann48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
Jun 13, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you @ Longo Toyota of Prosper Svc Dept.

June 11, 2022

Longo Toyota of Prosper provided overall the best experience I’ve ever had purchasing a vehicle. Their excellent customer service, attention to detail, honesty, integrity, and speedy service made the More

by DL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alister, Stephen, Tony Pan, Vince TalPlacido, Olu Betiku
Jun 13, 2022 -

Longo Toyota of Prosper responded

What a great way to begin our week @ Longo Toyota of Prosper - Thank you Diana for such a kind posting on DealerRater. We are so honored to serve you. Don't forget to tell all your family & Friends about Longo, we can never have enough business

June 11, 2022

Can’t get to almost anyone in service. Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one More

by Csm4bama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wilmoth
Jun 15, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint via email to clarify your experience. Because of your feedback we will certainly be a better ran company. Doug Ranzer and the team understand your frustration when calling into our Svc Dept and were on hold and or could not get a hold of anyone. Thank you again for your time and understanding - Team Longo

June 11, 2022

Bought a new truck with Tony and everything was great. Quick helpful and got me w good deal. Will definitely be reaching out to him again for my next purchase More

by dstyers1
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo Toyota of Prosper to handle your auto care needs. Enjoy what you drive

June 11, 2022

Excellent service. I have been using this location for years and never had any issues with pricing and service quality More

by smakda99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 13, 2022 -

Longo Toyota of Prosper responded

We're delighted to read of the ongoing care the team @ Longo Toyota of Prosper continue to provide. You are the most important part of our business and we never want you going anywhere else but Longo. Have a great rest of the week and hurry back

June 09, 2022

I use this dealership because I like the service manager, Kenneth James. He is a true asset to this dealership. I believe he has a true interest in taking care of my Prius More

by Dorisward683
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Toyota of Prosper with your auto care needs. Hurry back

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