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Longo Toyota of Prosper

Prosper, TX

4.9
1,390 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,390 reviews

January 31, 2022

Ozee and Johnson were no nonsense. I told them what I wanted and they presented the options on how to get to the right deal. Easy and painless More

by Eddie.crowder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozee Fares, Johnson Oommen
Jan 31, 2022 -

Longo Toyota of Prosper responded

Thank you Mr. Crowder for this kind shout out on DealerRater and delighted to read of the caring attention provided by Ozee and Johnson - Enjoy what you drive and keep spreading the word about Longo, we can never have enough business.

January 30, 2022

Needed a truck for the teenagers. Went to another dealership only to be reminded what buying cars was like in the 90s. Bait and switch, dishonest, back and forth with some imaginary finance God. The More

by jakecragun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Longo Toyota of Prosper responded

What a great way to begin our week @ Longo Toyota of Prosper THANK YOU * THANK YOU * THANK YOU for entrusting us with your car care needs. We never want you going anywhere else but Longo - Enjoy what you drive.....

January 29, 2022

Great salesman and friendly demeanor. Very to the point and exactly what is needed when you know what you’re looking for. More

by rubina.mukerjea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DR about your experience @ Longo Toyota of Prosper and welcome to our family....

January 26, 2022

My service advisor was Knowledgeable and friendly. He explained well what needed to be done and future recommendations. More

by Eden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Jan 26, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and hurry back - Team Longo

January 25, 2022

Preston Mitchell was my salesman and he went above and beyond during my sales appointment. He was kind, polite and did not put any pressure on me to make me feel like I had to buy something. I appreciate More

by Rlcochrane11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mitchell
Jan 25, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper and delighted to read of the caring attention Preston provided. From all of us @ Longo, congratulations, enjoy what you drive and welcome to the Longo family...

January 23, 2022

Great service center! Keeps you in the loop along the service process. Nice waiting area with plenty of room for social distancing. Drop-off service available if you cannot be there during work hours to More

by chazzpratt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your servicing needs. Make it a great day and hurry back - Team Longo

January 22, 2022

Always friendly and courteous Was in and out quickly. Always friendly and courteous Was in and out quickly. Would buy there again. Due to current new car market deficits…I paid new car price f More

by dcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Longo Toyota of Prosper responded

Delighted to read of the caring attention provided by Randall and the team @ Longo. Enjoy what you drive - Team Longo

January 22, 2022

Great experience. Edwin made the buying process easy and Mauro worked wonders in financing. Beat an already incredible rate. Weston in service is to notch as well. More

by stuart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and we're all honored you've chosen Longo Toyota of Prosper to handle you auto care needs. Make it a great day and enjoy what you drive.

Jan 24, 2022 -

Longo Toyota of Prosper responded

Congratulations from everyone @ Longo Toyota of Prosper & Welcome to the Longo Family

January 21, 2022

The company was very organized and staffed with experts in their jobs who were very willing to help me understand the product and complete the steps to close the deal. More

by fjpolomanor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauro Cobian
Jan 21, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please enjoy what you drive - Team Longo

January 21, 2022

In and out in less than 90 mins for a 30K check up without any “surprises”. More

by Jim Minor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and delighted Doug took wonderful care of you and your investment (car). Hurry back - Team Longo

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