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Longo Toyota of Prosper

Prosper, TX

4.9
1,390 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,390 reviews

September 09, 2021

The workers are very nice and professional.we did not have to wait for too long before they took care of us.Good job Longo Toyota team. More

by Folu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Sep 09, 2021 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo

September 08, 2021

I was traveling through the area and needed service. This dealership worked me in their day, changed my oil, rotated my tires, did an overall vehicle inspection and had me out in just over an hour. They also More

by Michael.clark3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who did my tire rotation was great
Sep 08, 2021 -

Longo Toyota of Prosper responded

Good Afternoon Mr. Clark - from all of us @ Longo Toyota of Prosper, we're honored to serve you and delighted to read of the caring attention the team provided during your visit. Hurry back!

September 07, 2021

I’m alway want to come here for my car . It’s good service and very friendly. So I’m will coming back here again More

by cindyvo46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Longo Toyota of Prosper responded

Thank you Cindy for the shout out on DealerRater and so happy to know that Weston and the team took wonderful care of you during your visit. Make it a great day and please stay safe... Team Longo

September 03, 2021

Doug has been our service rep for a number of years- always does an excellent job! He is a joy to work with- always personable & professional More

by tmcgreevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Longo Toyota of Prosper responded

We appreciate your ongoing trust in our company and delighted to read of the care Doug continues to provided with each and every visit. Please have a safe holiday weekend and hurry back - Team Longo

September 03, 2021

Excellent service, excellent people, excellent dealership. Everything excellent. Bought my car here and got oil change as well. Will buy another car in the future as well. More

by FARID.ALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you. Please have a safe holiday weekend and hurry back - Team Longo

September 01, 2021

Great Service! Doug was fantastic as always. I made my appt over the phone and my car was ready 1.5 hours before expected time. I was very pleased. More

by ASUSunDevilFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fredrik
Sep 01, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your servicing needs. We're very lucky to have the team members you've mentioned (Doug | Daniel) representing our company, they are both one of the many reasons why Longo is Longo. Make it a great day and have a safe Holiday weekend - Team Longo .

September 01, 2021

From sales to service that have always treated me with the utmost of respect and professionalism. Service dept gets your work done promptly and provides detailed docs of the status of your vehicle. More

by Leo.neuner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Longo Toyota of Prosper responded

Boy did this review ever make us smile @ Longo Toyota of Prosper. We know you have many choices when it comes to selecting a dealership and we're very honored to have been selected for your Sls | Svc needs. Make it a great day and please have a safe holiday weekend. Team Longo

August 30, 2021

Very happy with the service and friendly staff. Tony, aka, superman is knowledgeable and professional. More

by Djeanetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Karen , Harrison Murphey
Aug 30, 2021 -

Longo Toyota of Prosper responded

Thank you for taking time out of your day to post on DealerRater - We're so delighted to read of the caring attention provided by the team @ Longo - Enjoy what you drive

August 29, 2021

Great Customer Service!Fast and liked their Great Customer Service! Fast and liked their complimentary car wash too! More

by bethm0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Aug 30, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper!

August 28, 2021

awesome experience with longo toyota of prosper and specially thanks to Tony Bailey to make this purchase a great experience. Highly recommended. Great timing and his superman show. More

by Neeraj Sinha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Longo Toyota of Prosper responded

Congratulations on your recent purchase @ Longo Toyota of Prosper - Enjoy what you drive and THANK YOU for entrusting the team with your auto care needs

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