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Longo Toyota - Service Center

El Monte, CA

4.7
1,230 Reviews
Call Service Center (626) 652-3217

1,230 Reviews of Longo Toyota - Service Center

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October 26, 2024

Longo is Clean, efficient and fair. I have been doing business with them since 1987 and wouldn’t go anywhere else. More

by Margaretnjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Longo Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Longo being clean, efficient, and fair. It means a lot to us to have customers like you who have been with us since 1987. Your loyalty is invaluable, and we look forward to continuing to serve you for many more years to come. Longo Toyota

October 25, 2024

I love the service the provided me. It was fast and excellent but it cost me a arm and a leg More

by Damo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We’re thrilled to hear that you loved the service and found it to be fast and excellent. We truly value your feedback. We understand that quality service can sometimes come at a premium, and we appreciate your understanding. Team Longo

October 24, 2024

Service Department took care of my tire purchase and installation along with oil change and wheel alignment in a timely and professional manner. More

by VicH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chu,Abilene Araujo
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Oct 24, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with our Service Department on DealerRater! We’re thrilled to hear that you were pleased with your tire purchase, installation, oil change, and wheel alignment. Make it a great day - Team Longo

October 24, 2024

I have both bought my cars and serviced my cars at Longo for many years. I have always received curtious service and clear explanations of what is recommended. More

by prod-0.zeros
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Longo Toyota responded

Thank you so much for your thoughtful review on DealerRater! We truly appreciate your continued trust in us for both your vehicle purchases and servicing over the years. It’s wonderful to hear that you’ve consistently received courteous service and clear explanations from our team. Team Longo Toyota

October 23, 2024

Agustin from service helped me with servicing my vehicle. Got me in and out in no time. Same great service from Longo as always to keep my car in good maintenance. More

by Htran909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Longo Toyota responded

We appreciate you sharing your experience on DealerRater. It’s great to hear that Agustin from our service team assisted you efficiently and got you in and out quickly. We’re committed to maintaining the high standards you expect from Longo.

October 23, 2024

I recently took my car to the dealership for maintenance, and had a fantastic experience. The representative who assisted me was exceptional, he provided excellent customer service and answered More

by Sarah:)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
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Oct 23, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with us on DealerRater! We’re thrilled to hear that you had a fantastic visit and that our representative provided exceptional service. Your feedback about the timely maintenance and our commitment to customer satisfaction truly means a lot to us. We strive to make every visit smooth and stress-free, and it’s wonderful to know we achieved that for you. Team Longo

October 22, 2024

Very friendly, accommodating and fast service. Highly recommended. This was by far the best dealership to service my vehicle More

by Abeperez109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review on Dealer Rater! We’re thrilled to hear that you had a positive experience with us and found our team friendly, accommodating, and fast. Your recommendation means the world to us, and we’re delighted to be your go-to dealership for servicing your vehicle. Team Longo

October 22, 2024

Unbelievable customer service! Staff is always attentive to clients needs and comfort. The professionalism is thru the roof! More

by AngieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Longo Toyota responded

We truly appreciate your kind words on DealerRater. It's rewarding to hear that our team's attentiveness and professionalism made such a positive impact on your experience. Your feedback inspires us to continue delivering exceptional service to all our clients. Looking forward to your next visit! Team Longo

October 16, 2024

Bruce in the service department is always very helpful and friendly! Great quality service at Longo! More

by katiek1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Longo Toyota responded

We appreciate you sharing your positive experience on DealerRater! It’s great to hear that Bruce in the service department was helpful and friendly. Our team at Longo is dedicated to providing top-quality service, and your feedback reinforces our commitment. Looking forward to your next visit! Team Longo

October 16, 2024

Agustin was very helpful and attentive. He made sure I was updated with the progress of my service and he wasn’t pushy or rude. More

by PMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Longo Toyota responded

We truly appreciate your kind words about Agustin. His attentiveness and commitment to keeping you informed are qualities we value greatly. We’re glad to hear that your experience was positive and that he made you feel comfortable throughout the process. Your feedback means a lot to us! Team Longo

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