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Longo Toyota - Service Center

El Monte, CA

4.7
944 Reviews

944 Reviews of Longo Toyota - Service Center

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October 12, 2022

Service advisor kept me informed on the progress of the service being performed and also updates me More

by tomjpow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Longo Toyota responded

Thank you for the kind posting - Team Longo

October 12, 2022

Thank you Longo Toyota for always providing Professional, knowledgeable and friendly service! Special thanks to Matthew McCarty, for his exceptional customer service! More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew McCarty
Oct 12, 2022 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo Toyota

October 11, 2022

Great customer service Always a pleasure to take our vehicles. Best experience Service technician are always on their job More

by billyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Oct 11, 2022 -

Longo Toyota responded

Thank you for the 5-star rating - Team Longo

October 09, 2022

Efficient and pleasant atmosphere, cleanliness well serviced. Will continue with Longo to take care of car issues. More

by Mary Arellanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Oct 10, 2022 -

Longo Toyota responded

We're honored to serve you Mr. Arellanes - Team Longo Toyota

October 08, 2022

Great service experience from the point of dropping off the vehicle to picking it up. More

by Billydang365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Longo Toyota responded

Thank you Mr. Dang for the shout out on DealerRater about your service visit @ Longo Toyota - Hurry back

September 29, 2022

Longo Toyota is my only top dealer that I go to for services. They have excellent customer service. Edward Duran is my service advisor and he goes above and beyond to help me when I bring my car in for More

by Ashley Velazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Sep 29, 2022 -

Longo Toyota responded

Thank you Ms Velazquez for the kind posting on DealerRater and delighted to read of the caring attention Edward and the service team @ Longo Toyota provided. Have a wonderful rest of your week

September 26, 2022

We always get our new car at Longo since 1999 only and the service is excellent especially when I bring my car for seevice. Mr. Noli EvAngelista is the man. He never fail the time it would be finish, when More

by jenemendoza
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Longo Toyota responded

WOW - thank you for so many years of doing business with Longo Toyota. I know our Guest Relations Dept is always loving to read and talk with our guests that have been with Longo for over 20 years. If you get a chance, please contact Kary Loefler at 626.580.6057 or kary.loefler@longotoyota.com, we loved to say THANK YOU in person | phone.

September 24, 2022

Advisor Mandi was very helpful and informative! Definitely will be reaching out to her for future appointments. More

by Ya al22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Longo Toyota responded

Thank you for entrusting the service team | Mandi @ Longo Toyota with your auto care needs.

September 20, 2022

I was greeted by Noli Evangelista the service advisor and he was very professional. He thoroughly answers every question that I have.. The service wait was not bad at all. More

by quiel71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Longo Toyota responded

We cannot wait to share this review with Noli @ Longo Toyota, it's certainly going to make his day -

Sep 21, 2022 -

quiel71 responded

I was greeted by Noli Evangelista the service advisor and he was very professional. He thoroughly answers every question that I have.. The service wait was fairly decent.

September 19, 2022

Mr. Eric Chung solved my car problems cause he is patient & professional & listen to concerns. More

by Elena.Khuu17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Chiu
Sep 19, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

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