1,227 Reviews of Longo Toyota - Service Center
Limpio rapido amable el servicio todo bien el personal muy atento económico y volvere despues muy atento económico y volvere despues More
Great service, with a great turnaround. Feel comfortable leaving my car . Try also have a Starbucks when i can do my work . Feel comfortable leaving my car . Try also have a Starbucks when i can do my work . More
Took car in for service. Alberto was great about keeping me updated on status as it was a very busy day. Great that they provided free shuttles so I could run some errands at Alberto was great about keeping me updated on status as it was a very busy day. Great that they provided free shuttles so I could run some errands at the local mall while waiting. More
Took my Prius in for a routine 15k maintenance, appointment time was 2:45pm, and service advisor said car ready at 7pm, so I chose the shuttle service home and planned to come back at night to pick appointment time was 2:45pm, and service advisor said car ready at 7pm, so I chose the shuttle service home and planned to come back at night to pick up my car. At 6:31 got a text saying it was ready, I called and found out the dealer closed at 7. So I had to rush back in heavy traffic and rain to get the car before they close. No one (service advisor, shuttle concierge, text portal) mentioned that they close at 7 and customers are expected to pick up car before they close on the same day. Very unprofessional. More
The reason we continue to travel 28 miles for service at Longo Toyota is Biagio Galiota. His customer service is excellent and we appreciate his assistance. Thank you Biagio. Longo Toyota is Biagio Galiota. His customer service is excellent and we appreciate his assistance. Thank you Biagio. More
Convenient location right off the 10 freeway. You can also schedule service appointments online which is great. Fast service with tracking alerts to inform you when your vehicle is ready. You can also schedule service appointments online which is great. Fast service with tracking alerts to inform you when your vehicle is ready. More
Great service overall. Donovan was very professional. Kept me up to date with everything that was going on. The discount was the icing on the cale. Donovan was very professional. Kept me up to date with everything that was going on. The discount was the icing on the cale. More
Mandi Davis is a great service advisor and I make sure I always see her. She always gives the best recommendations on what my car needs. Mandi always keeps me updated whenever I’m waiting and if I ever have always see her. She always gives the best recommendations on what my car needs. Mandi always keeps me updated whenever I’m waiting and if I ever have a question, she always answers in an appropriate time. The wait times are long but they do provide a shuttle service and amenities like Starbucks and subway if you chose to wait there. More