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Lorenzo Buick GMC
Miami, FL
2,854 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 2,854 reviews
April 10, 2025
I had a bad experience. Bought a truck for 75k. Truck was not checked properly and after driving 200 miles the truck stop and start vibrating. Took it to a GMC dealer in Orl Bought a truck for 75k. Truck was not checked properly and after driving 200 miles the truck stop and start vibrating. Took it to a GMC dealer in Orlando and fixed with 10 hours waiting. I would never recommend your dealership. With a simple diagnostic the mechanic would have figured out why the engine light was on when I purchased the vehicle. I called Lorenzo a couple of times to be called by a manager but never heard back!!! More
by Igor Ferraro
Verified Customer
April 09, 2025
Since day one when car was dropped to service guy named Matt, I knew that my experience was going to be a total disaster. The car have been returned 3 x for xtra repairs caused by the dealer’s fault. Today Matt, I knew that my experience was going to be a total disaster. The car have been returned 3 x for xtra repairs caused by the dealer’s fault. Today I’m still calling the manager w/ no answer. I ll never take my car again for a new service call. I would have rated your service zero stars, many complaints additional to main concern as time under the sun waiting for my car delivery and my car was blocked by two others used cars, whom no one in the dealer knew where the keys were stored. I left a sachet deodorant in my car and they took the door out, spilling out the entire sand bag all over my front seat and floor. In conclusion, went in for a driver window repair, end with the retro mirrors not working, went back for them to fix them. Returned with a non working window again. Called more than 5 x times the dealer’s manager , today 4/9/25 6:46pm eastern time NO ANSWER!!! You deserve a ZERO REVIEW! More
by MAGICBYANETORIEA
Employees Worked With
April 09, 2025
The service was fantastic. I left with a car I liked. They were very patient and explained every detail. I'm delighted with my car. I left with a car I liked. They were very patient and explained every detail. I'm delighted with my car. More
by mariacarla9108
April 09, 2025
This dealer staff is unprofessional. They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to b They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to be left for repair. Manager states he will address issue and call us back with resolution but that never happened. I will never return to this dealer again. Worst ever. More
by yilaidysv03
Employees Worked With
April 09, 2025
nice service, all the employees were very attentive and resourceful. i’m very glad with my purchase resourceful. i’m very glad with my purchase More
by ima
April 03, 2025
Good service, Rafael made the process of buying my car very easy and quick. Jose made a lot of financing concepts very easy to understand. very easy and quick. Jose made a lot of financing concepts very easy to understand. More
by FREDDYJR2
April 02, 2025
Great service in the parts department. Damien and Oscar very helpful. Always returning to buy more parts for my dealer. Great parts prices Damien and Oscar very helpful. Always returning to buy more parts for my dealer. Great parts prices More
by valentin
April 02, 2025
Good customer service. I bougth my Buick Envista 2025,good car and excellent price!.good! I bougth my Buick Envista 2025,good car and excellent price!.good! More
by diezin66@yahoo.com
Employees Worked With
April 02, 2025
Everyone was friendly and very accommodating. Juan was very professional and was willing to make a good deal Juan was very professional and was willing to make a good deal More
by Kyle
March 29, 2025
This is the worst dealer ever to get a GMC they offer something online and when you go to the dealer is a total different price online they say it was 94,000 in person they say is 99,000 in the contract something online and when you go to the dealer is a total different price online they say it was 94,000 in person they say is 99,000 in the contract they put 103,000 They give you everything to sign on a iPad and don’t give you any receipt. Or contract copy I have to go next day to get my contract receipt and realize they sell the car for a higher price of what they offer.to me More
by rosisocorro
Employees Worked With
Sales department and management
