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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,108 Reviews

1,108 Reviews of Lorenzo Buick GMC - Service Center

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June 15, 2024

Very bad my first connection with someone that approached me. After telling the man that I didn’t want to talk to him anymore, I asked a service representative for help and he was wonderful. In less than 45 More

by mcoron17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianco Cruz
June 14, 2024

Mathew helped me today with my cars service and he was great. Great customer service. More

by rabelojudith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
June 14, 2024

Bianco, is the service associate who took care of us. We were happy with the communication and the professionally. Thanks. More

by FPEREZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianco
June 13, 2024

Excellent customer service very reliable courtesy shuttle to my job and pick up 100 points More

by milagrosrodriguez777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo shuttle driver to job and to pick up my car
June 10, 2024

Very good, good treatment, fast (important for me) good coffee. Very friendly janitor service and service advisor, Mathtew J Luetjen very objective in his work. Thank you. More

by CDELRIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew J Luetjen, janitor service y Jorge Anton
June 09, 2024

Was greeted by Matthew in service, very nice and professional and very fast service will come back More

by Joselive90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
June 07, 2024

Mathew was excellent and professional with his service. .He is the best. I will always choose him. More

by daileny73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
June 05, 2024

I went to service station 4 weeks in a row before I had my parts. The parts manager dropped the ball on parts and on promise of pricing. He told me if I bought I tow hitch, the labor was included. It wa More

by timothybuwalda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts manager, Bianco, Mathew.
June 05, 2024

Excellent treatment of the customer. Quick service and response. I will come back. Outstanding service More

by ZIGNAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mattew
June 04, 2024

Fast and good customer service I was able to choose car of choice and Juan was very patient I didn’t feel rush More

by latoyamcmath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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