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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,383 Reviews
Call Service Center (305) 436-8400

1,383 Reviews of Lorenzo Buick GMC - Service Center

Sort by
July 17, 2025

The service center advisors tend to miss guide you a bit and give you false estimate time of completion and false promises. More

by Nelly
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernal "Fred" Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2025

Sold me a bad truck and won’t return your calls when you call about the issues More

by Warren
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Juan Regueiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Lorenzo Buick GMC responded

Warren, Customer satisfaction is our top priority. I would like to speak with you about the level of communication you have received from our Sales Team after purchasing your truck. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

July 09, 2025

Great service, Fred was extremely knowledgeable and helpful and the service was done on time, I’ll recommend them for sure. More

by CARLOSWINDSURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Jul 10, 2025 -

Lorenzo Buick GMC responded

We appreciate your kind words about our team at Lorenzo Buick GMC. Thank you for recommending us.

July 01, 2025

La Atención fue de lo mejor y fue más rápido de lo normal de verdad lo recomiendo 💯 More

by luzmarydn_1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2025

Todos muy atentos y profesionales en su trabajo. Siempre iré a mi concesionario preferido .Gracias More

by poty08641964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Lorenzo Buick GMC responded

Gracias por elegirnos como su concesionario preferido. En Lorenzo Buick GMC, valoramos mucho su apoyo.

June 29, 2025

Great customer service and work to get you approvals! Very organized and clean dealership with great hospitality More

by ramsesf211
Recommend Dealer
Yes
Employees Worked With
Ariel and Juan
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Jun 29, 2025 -

ramsesf211 responded

10/10 dealership highly recommend in Broward

Jun 29, 2025 -

Lorenzo Buick GMC responded

Thanks for sharing your experience with us at Lorenzo Buick GMC. We appreciate your feedback and wish you well.

June 26, 2025

Made the unpleasant experience of purchasing a car VERY pleasant. Would return again to the dealer. More

by sp83791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 26, 2025

Es un excelente lugar, tienen un buen servicio y trato en especial el vendedor Azuan , muchas felicidades por su excelente trabajo yo llevo 10 años de cliente, muchas gracias More

by tamayosalas1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Lorenzo Buick GMC responded

Gracias por ser un cliente fiel durante tantos años. Nos alegra que haya tenido una buena experiencia con nuestro equipo en Lorenzo Buick GMC.

June 25, 2025

Had a appointment for an oil change and the waiting time was less than an hour I would rate them excellent. More

by mayrafranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We are pleased to hear about your oil change experience at Lorenzo Buick GMC.

June 25, 2025

I Am so happy con el servicio del concesionario de mantenimiento muy profesional y limpio gracias les recomiendo More

by nelsonzayas1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Lorenzo Buick GMC responded

Gracias por tu reseña. Nos complace saber que estás satisfecho con nuestro servicio de mantenimiento en Lorenzo Buick GMC. ¡Hasta la próxima!

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