Lost Pines Toyota

I have bought A LOT of new cars in my life but had never bought from the same place until I bought from Lost Pines Toyota. And Adam Layfield is the key reason. I have now purchased 7 vehicles from Lost bought from the same place until I bought from Lost Pines Toyota. And Adam Layfield is the key reason. I have now purchased 7 vehicles from Lost Pines—6 were sold to me by Adam. He always remembers me when I come in and has gone above and beyond to ensure that I am taken care of and happy with my total experience. He never minds going the extra mile to make sure everything is in order. He knows his stuff and makes me feel valued. Adams doesn’t stop caring when the contract is signed. He never makes you feel like a bother, even when he has to stay late because you are taking a long time! I could go on and on….the bottom line is that Adam, in my opinion, is simply amazing!! More

Bought a car two years ago and noticed the hidden tracker they installed in my car. I will never return here. This sits next to my foot and I've been kicking it daily. According to the lable, I shouldn't be they installed in my car. I will never return here. This sits next to my foot and I've been kicking it daily. According to the lable, I shouldn't be within 20 cm while the transmitter is running... It literally is with that distance of my foot on a daily basis. I was told they removed all trackers off the car but instead they hid it within a expose distance that the device clears states, you should be 20 cm away from it. I have reviewed my addendum, there's no tracker listed for my vehicle. I don't see it on my purchase agreement. I did not consent to it and I was told there was no tracking devices on my vehicle. I've been tracked for the past 2 years without my knowledge and that is unacceptable. I have removed the tracker and will be contacting the authorities. More

3 1/2 hour wait for a 12 PM appointment that was made a week in advance for diagnostics. I was on time. After a 2 hour wait I was told it was going to be another 40 minutes before they could get to my car. week in advance for diagnostics. I was on time. After a 2 hour wait I was told it was going to be another 40 minutes before they could get to my car. Maybe you should look at your appointment schedule and see if there are diagnostic appointments and schedule someone specifically for that. To wait for a mechanic who is working on a car to finish is unacceptable. Also, I found out appointment time is not when they will possibly start working on my car but an appointment with the Service Advisor. The answer to the question did I wait is yes and no. I waited for diagnostics to be done but then left the car to be fixed. I appreciated a loaner was comped. Telling me you are sorry for the wait does not fix the lack of communication or fix the expectations of something happening besides waiting. The service department fixed my cars' problem which I am grateful for, no more roaring noise. More

Always offer great service, and have wonderful and friendly staff. I will always come here for my service needs. friendly staff. I will always come here for my service needs. More

They were all very friendly & I wind up leaving in a 2026 Toyota tacoma sr5. Toyota tacoma sr5. More

Friendly and efficient service. Good communication of what services are needed and will be provided. Good communication of what services are needed and will be provided. More

I had a great experience buying my new Toyota Rav4. A huge shout out goes to Charlie Akin for being incredibly patient in helping me to decide which vehicle would be the best fit for me. I am pleased t A huge shout out goes to Charlie Akin for being incredibly patient in helping me to decide which vehicle would be the best fit for me. I am pleased to have decided upon a hybrid with great gas milage which will serve me well with the current gas prices! Best of all, I was given a highly competitive purchase price and I was able to buy local which will be convenient for future oil changes and tire rotations. I highly recommend Lost Pine Toyota:) More

Great dealership with exceptional Service Advisors. Edwin R. went above and beyond to help me get my A/C fixed (just in time for summer in Texas!). Not only did he help get my vehicle repaired, he also Edwin R. went above and beyond to help me get my A/C fixed (just in time for summer in Texas!). Not only did he help get my vehicle repaired, he also got it done in time for my business trip coming up soon. Doing so saved me having to rent a car. Again, fantastic people and service at Lost Pines Toyota in Bastrop! Strongly recommend More

Service was well done Annie did a great job for us as well as the Techs. well as the Techs. More

My Service Writer Joe was professional, knowledgeable about mechanics and how to solve several issues, friendly and timely on getting my services completed. Joe kept me informed and called as soon as m 2 about mechanics and how to solve several issues, friendly and timely on getting my services completed. Joe kept me informed and called as soon as m 2017 Tundra was ready to go. The showroom was nicely appointed and the restrooms absolutely spotless. The small shopping area was a nice touch. All the employees I encountered were extremely friendly, smiling and offered to help me with anything I needed. More