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Lost Pines Toyota
Bastrop, TX
521 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in.
In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come.
Serving Central Texas And Austin Drivers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 521 reviews
April 03, 2021
Quince is an amazing salesman! The amazing customer experience started before I even came in when I called to ask about a car I saw on their website. He not only confirmed that the car was available bu experience started before I even came in when I called to ask about a car I saw on their website. He not only confirmed that the car was available but sent me the most hilarious videos of the car. That is exactly why I drove right past the Toyota dealership next to my house and drove an hour to buy a car from Q. He is genuine, friendly and wants you to have exactly what you want. He has even followed up with me after the purchase. I typically hate buying cars but I cannot wait until we buy our next car and go back to see Q. He made the entire process so fun! He is our go to forever now. Also, I got a beautiful Toyota Camry! Thanks Q!! More
by heather.maygen
Employees Worked With
Helpful April 03, 2021
Quince Brown is absolutely the best. I had ask him what I wanted and he delivered. And special thanks to Lost Pines Toyota for taking care of us once again. wanted and he delivered. And special thanks to Lost Pines Toyota for taking care of us once again. More
by johnellington89
Employees Worked With
April 02, 2021
Quince is a great salesman such a respectful guy and very helpful. He assisted my wife and I to the very end of the process of choosing our family vehicle. This our second time we have worked with him and ga helpful. He assisted my wife and I to the very end of the process of choosing our family vehicle. This our second time we have worked with him and gave us great service I would highly recommend anyone to this man. More
by Jose
Employees Worked With
April 01, 2021
Great customer service! Help me out with a best choice & as a first time owner he gave me good advice!!so far loving my truck! as a first time owner he gave me good advice!!so far loving my truck! More
by vargasgovea99
Employees Worked With
March 30, 2021
Service is good, Quince is a really realiable agent. Im satisfied with my purchase. He is a great in explaining in details about the purchase. satisfied with my purchase. He is a great in explaining in details about the purchase. More
by rldust84
Employees Worked With
March 29, 2021
Quince was great to deal with. He made the car buying process painless and he was very helpful with all my questions during the purchase and after! Thanks Q!! process painless and he was very helpful with all my questions during the purchase and after! Thanks Q!! More
by Txschick00
Employees Worked With
March 20, 2021
Quince is an absolute joy to work with! This was my fourth purchase from Lost Pines in the last six years and my second in a year with Quince! I specifically requested him this time and was not disappo fourth purchase from Lost Pines in the last six years and my second in a year with Quince! I specifically requested him this time and was not disappointed! I’ve been in and out of the dealership with a new car in less than an hour every time! I couldn’t be more grateful for them! More
by heathercarmack
Employees Worked With
March 19, 2021
Rally a gray Toyota experience being a former salesman customer service is important Lost Pines exceeded my expectations my salesman was fabulous Thank You Lost Pines we're part of the family now that's o customer service is important Lost Pines exceeded my expectations my salesman was fabulous Thank You Lost Pines we're part of the family now that's our second vehicle bought there More
by Geoff S
Employees Worked With
March 09, 2021
It was a pleasure working with Quince. He was always friendly and courteous. Even when I was ready to go to another dealership, Quince was able to make it worthwhile to stay. friendly and courteous. Even when I was ready to go to another dealership, Quince was able to make it worthwhile to stay. More
by Greg
Employees Worked With
March 01, 2021
I will not return to this dealership, or refer anyone to buy a vehicle here. I wanted the vehicle so I decided to put up with the repeated errors by the sales person. I specifically told the sales person I buy a vehicle here. I wanted the vehicle so I decided to put up with the repeated errors by the sales person. I specifically told the sales person I already had a pre approval through capital one, which he said was a “preferred lender”. I was extremely adamant about not wanting any credit checks through multiple finance companies. I gave my reference number and when the paperwork started I got 4 notifications from each credit bureau showing hard inquiries that I did not authorize. Running a hard inquiry without authorization is illegal. There were only 3 things I wanted when purchasing this vehicle, to use the lender I was pre approved with, to have my credit run ONE time for that lender, and the vehicle. I only got 1 of the 3 things I wanted. My paperwork was swapped somehow with another buyer, insurance information was entered into my paperwork for another buyer as well. I’m unsure who was responsible for all of these issues but saying “I’m sorry” doesn’t fix it. It was the worst buying experience I’ve ever had, and I will make sure that everyone I run across who is looking for a vehicle knows what kind of experience I had at Lost Pines. The one person I can say that I worked with who was informative and helpful was Clerissa Vandivier. She went over everything in detail, answered all of my questions and made me feel better about the vehicle purchase. More
by Thththththth
