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Lost Pines Toyota

Bastrop, TX

4.7
508 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 508 reviews

December 10, 2020

First time to this dealership. Decided to go by and look at a SUV that we saw online. Everyone was so friendly and professional, especially our salesman, Quince Brown. He made the whole experience very plea More

by paperkins05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Lost Pines Toyota responded

Thank you for choosing Lost Pines Toyota! We are thrilled to read that Quince made your first visit to our dealership truly exceptional. If there's anything you need, please don't hesitate to contact us. Also, follow us on social media for the latest news and specials. Best, Brandon Sine, GSM at Lost Pines Toyota

December 07, 2020

I pulled into the service area without an appointment to learn why the tire pressure light was winking at me. Ed in service flew in with his tablet and checked out the vehicle; I was on my way within an hou More

by Rachel Woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Eduardo Martel
Dec 08, 2020 -

Lost Pines Toyota responded

Rachel, thank you for taking the time to share your service experience at Lost Pines Toyota. We are very proud to learn that Ed took excellent care of you. If there's anything else you need, don't hesitate to contact us. Sincerely, Walker Nelson, Service Manager at Lost Pines Toyota

December 03, 2020

They went out of the way to find the vehicle I really wanted. All the way in Temple Texas, with that they had me driving away in my new 4runner ready to go with a payment I can afford. More

by brothers.matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coriana McDonald
Dec 03, 2020 -

Lost Pines Toyota responded

Matthew, congratulations on your new 4Runner and we appreciate your 5-star review! The Lost Pines Toyota experience is based on going above and beyond for customers. We're glad you got to see it first-hand. We hope to serve you for years to come! Please follow us on social media for the latest news and service specials. Take care! Sincerely, Brandon Sine, GSM at Lost Pines Toyota

December 01, 2020

Jimmy Voigt went way out his way to make my truck buying experience smooth, pleasant and expedient. I thought the whole staff made my truck purchase quite easy, and the plus is I got exactly what I wanted. More

by blackdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lost Pines Toyota responded

Congratulations on your new truck and thank you for sharing your feedback on working with Jimmy! If you need further assistance, please don't hesitate to give us a call. We also encourage you to follow us on social media for the latest news and specials. Best, Brandon Sine, GSM at Lost Pines Toyota

December 01, 2020

Everything was wonderful , I’m glad we shopped at lost pines . Mr Voght was very knowledgeable. Thanks to everyone for all they did for us. More

by Lorimurray1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Lost Pines Toyota responded

Lori, thank you for sharing your wonderful experience at Lost Pines Toyota! We're thrilled to have earned your business. Jimmy would be pleased to hear your feedback as well. If you need anything else, please don't hesitate to contact us. Best, Brandon Sine, GSM at Lost Pines Toyota

November 29, 2020

Excellent serviceMr. Brown put me in a reliable vehicle Excellent service Mr. Brown put me in a reliable vehicle Allowing me to have a great vehicle for my job on base. I would recommend Mr. Brown to all More

by JA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Lost Pines Toyota responded

Wow, thank you for this excellent review! We are proud to learn that Quince earned your trust during your recent purchase. If you have further needs, you know who to call! Also, follow us on social media for the latest news and specials. Thanks! Brandon Sine, GSM at Lost Pines Toyota

November 26, 2020

My wife and I appreciated how Jimmy Voigt made us feel very comfortable in making sure we made a decision in buying a truck that we would not regret purchasing. He was also patient with us when we had to More

by Valentine Levario Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Lost Pines Toyota responded

Valentine, congratulations on your new truck! We also appreciate your generous feedback recognizing how Jimmy created a stress-free purchase experience. He will certainly appreciate your recommendation. Please come by and see us anytime. You can also follow us on social media for the latest news and specials. Sincerely, Brandon Sine, GSM at Lost Pines Toyota

November 26, 2020

Great service and very genuine people! I came in and was immediately greeted by salesmen ready to help me with exactly what I was looking for! More

by Macyray15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Occhiuto, Tyler Laird, Starla Cullens, Andres Altamiramo, Louis Symons, Mark Trussell
Nov 30, 2020 -

Lost Pines Toyota responded

Macy, thank you for choosing Lost Pines Toyota and this 5-star review! Our professional and friendly staff will go above and beyond to satisfy customers' needs. Your review confirms their attempts to take care of you were nothing short of the best. Thanks again for doing business with us. Feel free to follow us on social media for the latest news and specials. Take care! Sincerely, Brandon Sine, GSM at Lost Pines Toyota

November 24, 2020

Adam Layfield and Jimmy Voigt did a great job getting us into our Camry. They were very professional and efficient in getting the process done. More

by timrose515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman in finance did a great job!
Nov 24, 2020 -

Lost Pines Toyota responded

Congratulations on your new Camry and we appreciate this glowing 5-star review! We are not surprised to read that Adam and Jimmy took excellent care of you and made the entire process efficient. If there's anything you need, please don't hesitate to reach out to us. We also encourage you to follow us on social media for the latest news and specials. Sincerely, Brandon Sine, GSM at Lost Pines Toyota

November 23, 2020

From Sales to Service, this place is exceptional! I was in and out of the dealership in less than an hour when I purchased my car. I met the service advisor and service manager and they were super nice! More

by Bastrop7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Occhiuto, Tyler Laird, Starla Cullens, Andres Altamiramo, Louis Symons, Mark Trussell
Nov 30, 2020 -

Lost Pines Toyota responded

What a fantastic review! Thank you for recognizing our professional sales staff and friendly service team. Your feedback motivates us to continue to provide a truly exceptional experience. Follow us on social media for the latest news and service specials to save on your next visit. Best, Brandon Sine, GSM at Lost Pines Toyota

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