Lost Pines Toyota

Jimmy was great to work with! From day one he kept me informed about the delivery of the truck. He was very knowledgeable about the new Tundra. There was never high pressure sales From day one he kept me informed about the delivery of the truck. He was very knowledgeable about the new Tundra. There was never high pressure sales tactics. He made the process quick and easy! More

Friendly folks and enjoyed the experience. Loved Quincy and his service. Very respectful and genuine. Only suggestion would be wait time for financing. Other than that all great. and his service. Very respectful and genuine. Only suggestion would be wait time for financing. Other than that all great. More

Made buying my car very fast and easy!! No hassle no stress!! Definitely would recommend Q! stress!! Definitely would recommend Q! More

Jimmy was fantastic. Throughout every step of the process, he ensured that the purchase went smoothly. He helped me find the exact truck I was looking for and made sure that I was accommodated until process, he ensured that the purchase went smoothly. He helped me find the exact truck I was looking for and made sure that I was accommodated until the new truck came in. More

I love the used car I bought from Lost Pines Toyota. It is clean, runs well, good financing. Exactly what I was looking for. I am extremely unhappy that some electronic device APEX ? was installed on this is clean, runs well, good financing. Exactly what I was looking for. I am extremely unhappy that some electronic device APEX ? was installed on this car and added to the price. I do not want this feature. I have absolutely no use for this product or anything like it. I will absolutely never register or activate it. I asked about removing it from the car before taking possession and told it was already installed and part of the price (after driving 100 miles to test drive the car). Nice salesman, dishonest business practice. Make arrangements to remove this overpriced device from my vehicle and have it shipped back to you, refund my money. Maybe then I will recommend Lost Pines Toyota or return for future car needs (We have owned many Toyotas in the past). Until then I would not recommend Lost Pines Toyota as a place to buy a used car. I (honestly) expected more mutual honesty and transparency from a Toyota dealership. More

my first time buying a car went better than expected. Over and beyond is what to expect and you feel like family Over and beyond is what to expect and you feel like family More

I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what we discussed. No hidden fees. no hidden charges. They were very upfront and told me exactly what the breakdown was. When I got there all I had to do was sign on the dotted line and they gave me the keys and I left. I was there 35-45 minutes tops. BEST EXPERIENCE WITH A DEALER EVER! Finance was great, sales was great, service was great. Enough said. Will probably buy my next car there because its worth the 4 hour road trip over getting ripped off at the dealerships near me. More

This will be the third and last time I deal witLost Pines Toyota. My first experience was good, the next 2 progressively worse…Well, my experience with Quince was excellent, and I bought a vehicle, but afte Toyota. My first experience was good, the next 2 progressively worse…Well, my experience with Quince was excellent, and I bought a vehicle, but after getting home I noticed that the sales manager gave the truck an incorrect fair market value and rated the vehicle as excellent when it is very good at best. Multiple dings and paint blemishes on the doors along with a huge stain in the backseat that looks like oil and smells bad when trying to clean it.Also the headlights are cloudy. An excellent rating is a like new vehicle in all areas. Using this rating to boost the price of the vehicle is shady in my opinion and reason for me to take my future biz elsewhere. I’ve bought 3 vehicles there, and one would think loyal repeated business would get something other than cheap used car lot tactics, and I’ll be sure to pass this info along to everyone I know. They also kept trying to force a gps tracking package on me which even after repeatedly saying I didn’t want it, they still tried to write it into the deal, and I only noticed when it was time to sign, another cheap lot tactic. . Again, Quince provided excellent service, but I’ll not shop here again. The latest of this comedy of errors… The dealership forgot to pay off my trade in before the 2 week the deadline they requested… This caused my bank to call several times and send several letters of late/missing payment… I don’t like my credit rating being threatened, Or having to take time out of my day, to handle something that any reputable dealer would have had handled with ease. While it was eventually taken care of it added undue stress and aggravation for several days which I didn’t want or need. Never again!!! More

Very professional. Quince is a joy to work with and very knowledgeable about Toyota and it's many outstanding products . If you are looking for a new or used vehicle stop in and see Quince, you won't be dis knowledgeable about Toyota and it's many outstanding products . If you are looking for a new or used vehicle stop in and see Quince, you won't be disappointed. More

Asked to make appointment. Still waited 2 hours before they started. Just an oil change. Never ever will I give them my time again. Second time this has happened. Horrible. they started. Just an oil change. Never ever will I give them my time again. Second time this has happened. Horrible. More