Lost Pines Toyota

my first time buying a car went better than expected. Over and beyond is what to expect and you feel like family Over and beyond is what to expect and you feel like family More

I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what we discussed. No hidden fees. no hidden charges. They were very upfront and told me exactly what the breakdown was. When I got there all I had to do was sign on the dotted line and they gave me the keys and I left. I was there 35-45 minutes tops. BEST EXPERIENCE WITH A DEALER EVER! Finance was great, sales was great, service was great. Enough said. Will probably buy my next car there because its worth the 4 hour road trip over getting ripped off at the dealerships near me. More

This will be the third and last time I deal witLost Pines Toyota. My first experience was good, the next 2 progressively worse…Well, my experience with Quince was excellent, and I bought a vehicle, but afte Toyota. My first experience was good, the next 2 progressively worse…Well, my experience with Quince was excellent, and I bought a vehicle, but after getting home I noticed that the sales manager gave the truck an incorrect fair market value and rated the vehicle as excellent when it is very good at best. Multiple dings and paint blemishes on the doors along with a huge stain in the backseat that looks like oil and smells bad when trying to clean it.Also the headlights are cloudy. An excellent rating is a like new vehicle in all areas. Using this rating to boost the price of the vehicle is shady in my opinion and reason for me to take my future biz elsewhere. I’ve bought 3 vehicles there, and one would think loyal repeated business would get something other than cheap used car lot tactics, and I’ll be sure to pass this info along to everyone I know. They also kept trying to force a gps tracking package on me which even after repeatedly saying I didn’t want it, they still tried to write it into the deal, and I only noticed when it was time to sign, another cheap lot tactic. . Again, Quince provided excellent service, but I’ll not shop here again. The latest of this comedy of errors… The dealership forgot to pay off my trade in before the 2 week the deadline they requested… This caused my bank to call several times and send several letters of late/missing payment… I don’t like my credit rating being threatened, Or having to take time out of my day, to handle something that any reputable dealer would have had handled with ease. While it was eventually taken care of it added undue stress and aggravation for several days which I didn’t want or need. Never again!!! More

Very professional. Quince is a joy to work with and very knowledgeable about Toyota and it's many outstanding products . If you are looking for a new or used vehicle stop in and see Quince, you won't be dis knowledgeable about Toyota and it's many outstanding products . If you are looking for a new or used vehicle stop in and see Quince, you won't be disappointed. More

Asked to make appointment. Still waited 2 hours before they started. Just an oil change. Never ever will I give them my time again. Second time this has happened. Horrible. they started. Just an oil change. Never ever will I give them my time again. Second time this has happened. Horrible. More

I’ve bought 3 different vehicles from Quincy and his interest and attention to what I’ve needed has been exceptional every time. Quincy Israel and honest and looks out for the needs of his customers. interest and attention to what I’ve needed has been exceptional every time. Quincy Israel and honest and looks out for the needs of his customers. More

My sales guy was the best salesman I have ever seen .He was polite professional knowledgeable and made me feel at home. He was friendly and made me feel as if I had known him for years. I’m so glad I bough was polite professional knowledgeable and made me feel at home. He was friendly and made me feel as if I had known him for years. I’m so glad I bought my car from him and Lost Pines Toyota. If I need another you can bet I’m buying it from them More

I consider it a blessing that Quince is the salesman that contacted me after my inquiry. Amazing customer service and overall a good man. Great experience in every aspect at Lost Pines. contacted me after my inquiry. Amazing customer service and overall a good man. Great experience in every aspect at Lost Pines. More

What’s there not to like about Quince? He’s a great person and cares about people! He’s charismatic and wants the best for you! person and cares about people! He’s charismatic and wants the best for you! More